e the Kilowatt FEBRUARY 2014 New Look for Kilowatt
published monthly for members of Kiwash Electric Cooperative, Inc.
A SUPPLEMENT TO OKLAHOMA LIVING
Next month the Kilowatt will sport a brand new look. With a refreshed layout and new fonts, we hope you'll enjoy the change. Watch your mailbox for the "new Kilowatt., and please keep reading.
ENERGY EFFICIENCY
Tip of the Month
When you're checking your home for air leaks, remember to inspect the exterior of your home, too. Air leaks are often found where two types of building materials meet, including exterior corners, outdoor faucets, where siding and chimneys meet, and the areas where the foundation and the
exterior walls meet. —US Dept. of Energy
f you've ever found yourself scrambling to pay a bill at the last minute or even paying on the go as you travel, you'll appreciate the latest payment option from Kiwash Electric Cooperative.
I
With CallCapture, Kiwash Electric's new, interactive phone system, co-op members can stay in touch with their co-op at their convenience. CallCapture allows you to retrieve information about your electric bill account using an automated phone menu. The system also features a pay-by- phone option, so you can pay your electric bill with the touch of a button.
CallCapture payments are automatically posted to your account. VISA, Master Card or electronic check with proper routing and pin numbers are accepted.
BILL PAYMENT LOCATIONS
Pay online:
www.kiwash.coop
Pay by phone: 855-875-7216
Kiwash Electric 120 W. 1st Street Cordell, Oklahoma
Custer City Hall Custer City, Oklahoma
First National Bank Thomas, Oklahoma
ATTENTION TEENS:
Kick Off Summer At Energy Camp A trip to camp is the perfect way for kids to kick off the summer. Eight grade students in Kiwash Electric territory, can jump on this opportunity by entering KEC's YouthPower Energy Camp contest
Energy Camp will be held May 27-30 at Canyon Camp in Red Rock Canyon. The co-op sponsored camp introduces teens to co-op principles and encourages leadership via fun games and activities.
Kiwash will select two teens to attend camp. To enter, students must submit a short essay or video on the seven cooperative principles. Entry deadline is April 15, 2014.
Contest details and entry forms are available online at www.
kiwash.coop, or contact Lisa Willard at 888-832-3362.
“The automated phone system is really just another tool we can use to improve our customer service,”
says Dennis Krueger, Kiwash Electric general manager. “We know our members are busy. If they need information about their electric bill or want to make a payment without the assistance of office staff, CallCapture operates day and night.
“We believe the CallCapture system will allow for efficiencies, and based on members needs, additional customer service features may be added to the system in the future,” Krueger added.
New Payment Option Offers Around the Clock Account Info
• Pay via phone using VISA, Mastercard or e-check.
• No waiting or busy signals • Payments recorded that day • Convenient, 24/7 access
To use CallCapture, please call (toll free) 855-875-7216
To use CallCapture, you will need to provide your current phone as listed with Kiwash Electric or your Kiwash account number. If you have not provided Kiwash Electric with a current phone number, please contact the co-op at 888-832-3362 at your earliest convenience.
To use CallCapture to pay your bill or check your account balance, please call the toll-free number, 855-875-7216.
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