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LIVEWIRE | PAGE 3


ED TATION


STEP 5: Damage can occur on the service line between your house and the transformer on the nearby pole. This can explain why your neighbor has power but you don’t. Tri-County Electric needs to know if you have an outage here so crews can repair it.


ENLARGED: Members are responsible for damage to the the service installation on a building. If this happens, please contact an electrician.


LOCAL SUBSTATION


STEP 4: The final supply lines, called tap lines, carry power to Tri-County Electric poles or underground transformers. Crews repair remaining outages by determining which repairs restore power to the greatest number of members.


Report an outage to Tri-County Electric at 800-522-3315. Remember, a major outage can impact thousands of people so phone lines will be very busy.


TAP LINE


n’t be isolated to the substation, es are checked next. These lines the substation to a group of r neighborhood. When power members served by this supply estored, as long as there are no wn the line.


DANGER! Stay clear of downed lines


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