All computer users must practice ethical behavior in their computing activities. Computing activities may only be used for lawful purposes. Abuse of computer privileges is considered a serious matter. For full details on expectations of the university computing services please reference the Code of Student Responsibility at
sr.depaul.edu/catalog/catalogfiles/Current/Undergraduate%20 Student%20Handbook/
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TECHNOLOGY SUPPORT CENTER (TSC) –TSC provides technical assistance for DePaul-supported software, systems and services, including DePaul ID cards. Consider TSC your first point of contact when you have a technical problem.
TSC has many locations around the university to assist you. In addition, TSC offers virtual support via telephone, email and a self-service website. Services provided at all
locations include:
• Account and password support • Wired and wireless network connections • Student email account assistance • Telephone connectivity on campus
• Campus print service support
• Windows and Mac desktop and laptop computer support
• General technical support for DePaul educational and administrative applications
Additional services, such as assistance with personal
computers, are available at the main Lincoln Park and Loop locations. At these locations, technicians can assist with data recovery, operating system installation, hardware upgrades, wireless assistance, virus and spyware removal, and general system maintenance. Other locations can
assist with issuing and replacing DePaul ID cards. VIRTUAL TECHNOLOGY SUPPORT:
HOURS
Monday through Thursday, 8 a.m. to 8 p.m. Friday, 8 a.m. to 5 p.m. Saturday, 8 a.m. to 4 p.m. Sunday, noon to 4 p.m.
Phone: (312) 362-8765 Email:
tsc@depaul.edu Web:
campusconnect.depaul.edu; select “Technology Support Center”
IN-PERSON TECHNOLOGY SUPPORT LOCATIONS:
Loop Campus – LEW 1420 Hours: Monday through Friday, 9 a.m. to 5 p.m. Additional services at this location: PC & Mac hardware support; virus and spyware removal
Loop Campus – DPC 9200 Hours: Monday through Friday, 9 a.m. to 5:30 p.m. Additional services at this location: DePaul ID card issuing and replacement
25 YOUR TECHNOLOGY
Lincoln Park Campus – SAC 235 Hours: Monday through Friday, 9 a.m. to 5 p.m. Additional services at this location: PC & Mac hardware support; virus and spyware removal
Lincoln Park Campus – STC 109 Hours: Monday through Friday, 9 a.m. to 5:30 p.m. Additional services at this location: DePaul ID card issuing and replacement
Please note: For issues related to class registration, transcripts and placement testing, email
dpcl@depaul.edu or call (312) 362-8610.
Please visit
is.depaul.edu for more information on the many services TSC provides.
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