HONEYWELL SECURITY & COMMUNICATIONS
Support Services
Customer and Technical Support Our team of experienced, dedicated customer and technical support specialists are here to support dealers and installers of our products. Whether your question deals with technology, product selection, compatibility or troubleshooting, they have the solution.
STAR
Better understand system capabilities with our award-winning software, STAR: Specification Tools and Resources. STAR includes
links to design information and applications for a wide variety of facility and business types. Use this valuable resource to maximize the benefits of your facility’s system. Visit
www.honeywell.com/security/star
SystemWizard
Automate system design with SystemWizard, Honeywell’s exclusive system design tool that helps you offer services, then
automatically provides a parts list and A&E specification document for the system. It helps you save time, capture background equipment for the system and offer better solutions. Visit
www.honeywell.com/security/star and click on Intrusion/Fire (top image). Under Quick Links on the left, click SystemWizard.
MyWebTech An invaluable reference tool, MyWebTech enables security dealers to research the latest technical data on Honeywell security products
24 hours a day, seven days a week from the very same comprehensive library technicians use in the company’s call centers. Highlights include quick and easy access to technical data, FAQs, direct wires, installation instructions and a convenient search-by-feature library.
Discover Online Training Program The Discover Online Training Program is a self-paced learning tool that makes it simple for dealers to access easy-to- understand course modules that cover
a wide array of vital training material, including CEU accredited courses. From top-notch selling techniques to in-depth product training, Discover provides you with all the tools you need to help you grow your business. For more information, visit
www.honeywell.com/security/discover
Honeywell City…your destination for success! Imagine your customers being able to explore an entire city of security solutions in a vast range of settings — from high-rise commercial buildings, retail
stores, industrial and government facilities to single-family residential homes. Honeywell City is a thriving online metropolis where visitors can truly experience innovation in action, seeing exactly how our robust solutions solve real problems in all kinds of environments. You can explore all you want, download materials or connect live with a Honeywell representative. See what you’ve been missing and head on over to Honeywell City, where it’s easy to see why so many customers continue to choose us as their partner of choice. For more information, visit
www.honeywellcity.com
RESOURCE DIRECTORY
Customer Service...........................800-573-0154 Inside Sales.....................................800-467-5875 Technical Support...........................800-645-7492
AlarmNet Security Communications.............................800-222-6525 Website
..........www.honeywell.com/security/hsc
Call 1-800-467-5875 for more information. 3
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