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Techie Talk
Innovise gives wings at BAA
passengers with restricted mobility – helping management solution for the facilities
them to and from the aircraft. With aircraft industry. Designed specifically for the services
working to extremely tight schedules, it is sector, the Servicetrac portfolio includes:
imperative that this service is provided in a
Audit – This is a highly flexible paperless
timely manner. Renowned for its innovative
auditing solution, enabling pre-set audits to be
software, Innovise like ISS, are known for their
carried out in the field using simple handheld
commitment to excellent solutions and
devices, with data seamlessly entered into the
customer service. Understanding the urgency
database for analysis and reporting
and importance of the situation, Innovise and
ISS worked in partnership to tailor Innovise’s
Patrol – Proof-of-Presence solution that
Portertrac software for the specific needs of
ensures services are delivered where and
BAA Stansted. when required in line with contractual SLAs.
Graeme Hughes of Innovise
Enabling management to be constantly aware
A variety of robust devices capture this
of the status of activities - with progress
attendance and provide batch or real-time
tells us why Innovise gives
updates in real time, Innovise and ISS were
information for management reporting
you wings...
successful in satisfying the brief through the Helpdesk – Web based solution for capture,
Innovise are renowned for the outstanding
implementation of this high quality, fully allocation and tracking of tasks – ensuring
capabilities of their workforce management
hosted solution. Workforce Management their satisfaction within defined timescales.
solutions. The leading software provider to the software has been a focus for Innovise
Closely integrated with the Audit features,
facilities management industry, Innovise Software for over twenty years. Solutions
tasks can be wirelessly created, delivered and
enable many large and reputable organisations include staff scheduling, task scheduling, closed using handheld devices
to pass on excellent facilities services to time and attendance and pre employment
Mark Towers, Account Director for Innovise
clients worldwide. screening/vetting. Innovise has two core
ISS is one of the country’s largest commercial
product suites with a range of optional
“Innovise and ISS have been working in
providers of facilities services and one of the
modules: the TimeGate rich-client, the leading
partnership for a number of years now, so we
latest in a long line of clients to be assisted in
Security sector product for enterprise
are extremely pleased to play a part in their
winning business as a result of having
management and the Servicetrac suite of
continued growth and success. To win a
Innovise technology in their arsenal.
online solutions.
contract of this magnitude and for such a large
ISS has been awarded a multi-service contract
Deploying Innovise’s Servicetrac suite of
and recognisable industry name is a credit to
with BAA Stansted, which includes cleaning
solutions, ISS will oversee the monitoring
ISS and certainly goes a long way in
and waste management services. The
of cleaning standards throughout the airport
confirming the excellent facilities service that
management and quality control of these
and waste management from all of the
ISS are recognised for providing.”
services is supported by Innovise’s
retail outlets.
Servicetrac – a solution widely deployed and
A suite of powerful auditing and data capture
well know within ISS.
tools, Servicetrac is a fully webhosted solution
In addition, ISS has been awarded the
that comprises complimentary modules that
responsibility to provide assistance to
combine to represent the ultimate
The future of our cleaning industry | TOMORROW’S CLEANING |
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