BEST IN HR
THREE Q RECRUITMENT, 3 Lower Abbey St, Dublin 1.
Tel: 01 8783335. www.3qcatering.ie
Catering
to all
Theabilitytodiversifyandchange
hasstoodtoThreeQRecruitment
overthepast10years,andwith
currentmarketsdemandingthatall
companiesdothesame,thefirm
iswellplacedtocontinueits
successstory
‘We’vehadtostreamline
our costs and, thankfully,
we’ve really good people
who are willing to change
roles and help out in
different departments’
Cora Barnes with her team
T
HREE Q was set up in 1999 by three friends “People are our business; they make us a success,” says Successful projects and contract wins are celebrated at
who worked with a general recruitment Jones. “We’ve had to streamline our costs and, thankfully, the firm. Staff members are recognised for their achieve-
agency. All had a background in catering and we’ve really good people who are willing to change roles ments, and an Employee of the Month award is presented
hospitality. and help out in different departments,” she adds. to those who go beyond the call of duty.
Cora Barnes, managing director and co-founder, says A level of trust has been built up in Three Q, and In addition, there is an active corporate social (CSR) pol-
therewasaclearneedinthecateringsectoratthetimefor there is a good camaraderie among staff and between staff icyinplaceatThreeQ,andstaffmembersnominatecer-
aspecialistrecruitmentandemploymentagency.Itwould and management. The firm offers in-house training to tain charities each year to which they can donate. On the
appear she was spot on, as the company has traded suc- employees, and when an employee or temp worker joins suggestion of HR manager, Florencia Saluzzo, who is from
cessfully for the past decade representing skilled and the firm, a training plan is put in place. English language Argentina, Barnes set up a charity to help children living
experienced chefs, banqueting staff, catering assistants, training is also given to workers, if needed. in poverty there.
ward hosts and cleaners, for example. Barnes is now hop- A good communications system is vital at all times, KIDS (Knowledge, Independence and Development
ing to carry that success through to Three Q’s latest ven- according to Barnes. Meetings are held regularly between of Skills) offers an after-school programme to help chil-
tures — Three Q Medical and Three Q Professional. management and staff, and employees are informed dren develop these skills through education and fun
The firm launched Three Q Medical in January of this about any changes within the company. activities. Employees at Three Q donate an hour’s wages
year after bringing on-board a partner with medical “We’ve always been transparent. Our guys know what to KIDS and management at the company match this.
experience. This division of the company provides tem- the company turnover is and what its profit levels are, and With the pressures facing the recruitment industry at
porary staff such as care assistants to hospitals and med- together we form a template with individual employees present, Barnes says HR is as important as ever. She refers
ical practices. aboutwhatwewanttoachievefortheyear.” to how companies must now look at adapting to the cur-
Three Q Professional is set to be launched shortly and She says management has a strong presence within rent changes.
will provide temporary professional staff to a wide range the company through an open-door policy. All employ- “You either change with the times or you can give out
of companies in various sectors. eeshaveaccesstodirectorsandthecompanyhasjoined and lament. If you do the latter, you won’t be long in busi-
Barnessaysthroughoutallthesechanges,thecompany up to the social networks Myspace and Facebook to ness. We’re hoping our many years’ experience, plus our
will continue to invest in its staff and recognises that facilitate even stronger communication between its ability to adapt, will keep us successful.
both its permanent and temporary employees are Three employees. “Our company is diversifying; we’re changing and
Q’s greatest assets. Three Q is so serious about developing good relation- listeningtowhatpeoplewantandreallyhopingthat
A staff of 12 is based at its offices on Abbey Street, Dublin ships that it employs a human resources (HR) manager. Three Q Medical and Three Q Professional have the same
1, but Three Q has anywhere between 65 to 100 tempo- “When it comes to HR, we’ve decided we want to be a success that Three Q Catering has had for the past 10
rary workers on its books at any one time. small company with big practices,” says Barnes. years,” explains Barnes.
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SFA NATIONAL SMALL BUSINESS AWARDS 31
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