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High Mileage Honor Roll and Consumer Liaison volunteer changes
THE VOLUNTEER COMMITTEE OF THE BMW MOA BOARD of Directors would like to offer their sincere thank you and appreciation to Eric Peterson #15737 and Jim Wright #99250 for their years of outstanding volunteer service to our organi- zation. Since May of 2012 Eric Peterson has served the MOA as the
High Mileage Honor Roll Coordinator. He assumed his responsibilities from his good friend and fellow Colorado rider Tony Black, and for the past four years he has followed and recorded the progress of high mileage BMW MOA riders as they approached each 100,000-mile plateau. Moving all of the previous paper mileage records to a
spreadsheet he now manages on his computer was a big hurdle Peterson faced initially, and now, as he hands off the High Mileage Honor Roll responsibilities, he does so with the sim- ple passing of a CD. An MOA member since 1980, Peterson’s own mileage total aboard BMW motorcycles is itself signifi- cant, as he is approaching 400,000 miles. Taking over for Peterson will be Jim Heberling #191926 of Le
Roy, Ill. An MOA member since 2013, Heberling has served the organization as a volunteer at BMW MOA International Rallies in St. Paul, Minn., and Billings, Mont., and he is look- ing forward to working again with the Go-fer team this sum- mer in Hamburg, N.Y. Heberling began riding in 1965 and joined the MOA after
buying his current bike, a 2013 BMW R 1200 GS Adventure, upon his retirement. He now enjoys riding to rallies, both in the Midwest and at BMW MOA events across the country, as well as volunteering his time to his church and local Audubon society. Jim Wright of Tyron, N.C., joined the BMW MOA in 1999
and became the BMW MOA Consumer Liaison in 2010 after seeing a request for volunteers in BMW Owners News. Wright’s professional background includes 40 years of work
in the pulp, paper and forest products industry where he was involved in Human Resources, with a significant emphasis on labor relations, contract negotiations and administration. He believes the skills he developed in those areas, including prob- lem solving and determining creditability, made his role as MOA Consumer Liaison easier. “I have enjoyed helping members solve problems, some-
times with a degree of creativity,” Wright said. Working with BMW MOA members, he has dealt with problems ranging from complex mechanical issues to simple
interpersonal differences, where listening carefully and making thoughtful recommendations has often settled disputes. According to Wright, sometimes all that was involved was getting two parties to talk to one another, while at other times a degree of persistence was necessary to get one side or the other to open their minds and try to find a solution. Wright has always enjoyed solving problems and “likes things to
have clear, clean conclusions.” Currently, the BMW MOA’s Consumer Liaison position is vacant,
and members interested in the position are urged to contact BMW MOA Executive Director Bob Aldridge at
bob@bmwmoa.org or by calling the BMW MOA office at 864-438-0962.
WANTEDCONSUMER LIAISON
• Are you a problem solver? • Are you good at finding creative solutions? • Do you have the ability to maintain a balanced viewpoint on difficult issues?
The BMW MOA is currently seeking a volunteer to fill the position of Consumer Liaison. As one of several “Key Vol- unteers,” this position serves the membership of the MOA by acting as a facilitator to help our members resolve consumer-related issues.
Applicants for this position require no formal legal expe- rience, however some background in complaint and grievance resolution would be preferred.
If this sounds like something that fits your personality, we would love to talk to you!
Contact:
bob@bmwmoa.org
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BMW OWNERS NEWS May 2016
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