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At 1pm, Jess drops into the Beauty department. She wants to observe the level of service customers are getting when they attend a consultation with a cosmetics consultant.


4-in-1 convertible laptops can transform shop floor engagement


She’s delighted to see the consultant using her new 4-in-1 touchscreen laptop to really connect with her customer and add value to the whole experience.


4 modes in 1 device


Mini case study: The Lenovo Thinkpad Yoga 14 Ultrabook at the Beauty counter


Laptop mode


The consultant researches the customer’s purchase and consultation history.


Tent mode


The consultant showcases different make-up looks for the customer to choose from. It’s easy for both people to view the screen!


Tablet mode


Through a series of questions, touch technology makes it quick and easy to help the customer discover her skin type and show informed product recommendations.


Stand mode


The chosen look is kept on screen for reference whilst make-up is applied. The consultant’s hands are free to work.


10-point multitouch display


Guide price


Up to 8 hour battery life


Windows 10 OS


See our huge range of laptops and tablets Call our sales team on 0870 429 3090 £774 Ex VAT Learn More bt.com/techknow/retail/laptops-tablets TechKnow | 23


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