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NEWS I just called to say, I’ll use Apple Pay
world’s first Apple Pay payment performed via telephone. Possible use cases from their proof of concept include high volume call centre payments, telephone ordering services or retailer-based telephone payments.
E
Cameron Ross, Director of Payments Strategy at Eckoh, says: “Callers increasingly want to make payments over the phone in the same easy way they do online and in- store. We have made this process completely intuitive to the customer. Whilst the customer is on the phone to an agent, a message is sent to their device linking to their Apple Pay app. The customer is asked to confirm the payment on their device, which is convenient and secure. The contact centre then receives an alert confirming that the payment has been made.”
Nick Telford-Reed, Director of Technology Innovation at ckoh and Worldpay are laying claim to the
Worldpay, comments: “Working with Eckoh we have developed an exciting proof of concept that extends the use of mobile payments into a whole new channel of commerce. By harnessing the security advances that mobile payments offer, Eckoh
and Worldpay have created a new, flexible and scalable way to take friction free telephone payments. The solution has benefits for consumers and retailers alike, as well as an exciting range of future applications.”
Scott Thompson D+H Rabobank in blockchain breakthrough
execution of a DLT proof of concept showing that the former’s payments services hub, together with Coin Sciences’ multichain blockchain solution, is able to execute
D +H and Rabobank have announced the
cross-border payments in near real-time for the FI. Rababank is also investigating the use of blockchain for other ongoing projects, including payments through the Internet of Things, Know Your Customer registration, trade finance documents. “We have been able to validate the processing of blockchain payments in its own environment,” says Heimen Schuring, Head of Channel Support & Payment Engine, Rabobank. “We have seen meaningful results that tell us that further exploration of blockchain functionality is worthwhile.”
Moti Porath, Head, Product Management, Global Payments Solutions, D+H, says: “Leveraging D+H’s global payments hub solution, the bank recognises that cross-border payments can be made in a more efficient way, and that D+H can execute payments across borders in near real-time, with certainty and convenience.”
Scott Thompson
www.ibsintelligence.com © IBS Intelligence 2016
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