the time-consuming task of re-keying parts informa- tion, saving your customers time, and can signifi- cantly increase sales to the collision repair segment. In fact, some recyclers have seen dramatic increases of up to three times their sales volume once they joined a real-time parts network. Here are some of the benefits of joining a real- time ecommerce parts network: • Inventory is updated in real-time, giving your customers live quotes with instant access to availabil- ity, pricing, and delivery options to your area. • Online photos and accurate part descriptions

help customers order the part they need, resulting in fewer returns. Your customers can source any application-specific features that a part may have (color, fit limited to certain trim, heated/non-heat- ed, manual/power, xenon/halogen, etc.) and see the listed ARA codes. • You can increase customer satisfaction by listing and selling parts in the way that your customers pre- fer (electronic vs. phone call, etc.). Customers today are accustomed to sourcing items online in many

Electronic quoting and ordering help eliminate the time-consuming task of re-keying parts information, saving your customers time, and can significantly increase sales to the collision repair segment.

other areas of their lives, and parts should be no dif- ferent. No one wants to search numerous web sites or make several phone calls when a few clicks to a database will do the trick.

Ask yourself, are you on the right networks? Several options are available, but the CCC TRUE® Parts Network now integrates with the CCC Pinnacle Yard ManagementTM

Solution (Pinnacle),

making Pinnacle the only recycled parts solution to integrate with CCC’s network of thousands of repair facilities.

November-December 2016 | Automotive Recycling 49