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Recycling AUTOMOTIVE July-August 2018 Volume 38 Number 4 Columns

President’s Comments • David Gold

Shifting Gears • Caryn Smith

Departments

ARA at the Wheel | 10 Marketing 101

• Andy Slipher Insure This

• Bill Velin

Coach’s Corner | 18 • Shelley Row

That’s My Opinion | 20 • Ron Sturgeon

Dashboard • Robert Counts & Chad Counts

In the People Business | 24 • Ginny Whelan

Vehicle Revolution • Andy Latham

Crossword Puzzle Advertiser’s Index Snapshot

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| 60 | 61 | 62

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Convention Preview Find Your Magic / 30

The 75th Annual ARA Convention & Expo, Oct. 31 – Nov. 3, 2018, celebrates the

association’s 75th anniversary and focuses on building a stronger unifi ed industry, with a little bit of the help from the most famous mouse in history. By Caryn Smith

People of the Industry Cover: iStockphoto.com/Strizh

Automotive Recyclers Association 9113 Church Street, Manassas, VA 20110-5456 USA

(571) 208-0428 / www.a-r-a.org

AUTOMOTIVE RECYCLING (ISSN 1058-9376) is published bi-monthly by the Automotive Recyclers Association, 9113 Church Street, Manassas, VA 20110- 5456 USA, (571) 208-0428, Fax: (571) 208-0430, Internet: www.a-r-a.org. Periodicals postage at Manassas, VA, and additional mailing offi ces. Copy- right © 2018 ARA. All rights reserved. Materials may not be reproduced in any form without written permission from the publisher. Statements of fact and opinion are the responsibility of the authors alone and do not necessarily imply any opinion on the part of the offi cers, directors, staff , or the members of the Automotive Recyclers Association.

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Postmaster: Send change of address to Automotive Recycling magazine, 9113 Church Street, Manassas, VA 20110-5456 USA.

AUTOMOTIVE RECYCLING • July-August 2018

You Have a Friend in Me / 40 Barb Utter is an industry leader with a heart as big as the Great Lakes and who is all about family, friends, and faith. Chad Counselman and Kevin Fullerton also share how they live by the same priorities. By Caryn Smith

Case for Certifi cation Future of Recycled

(Electronic) Parts / 47

Automotive recyclers are always looking to increase parts sales. Taking a side step to independent certifi cation may actually be the straightest path to that end goal. By Chris Daglis

Time for Business / 56

Father-Son ownership has been in place for much of this facility’s

77-year history. Their key to longevity is keeping priorities in order. By Caryn Smith

3 All Auto Parts Co.:

Moving Inventory • Part 2 The Art of Shipping / 49

Standards to ship non-deployed airbags & seat pre-tensioners are specifi c, and come with stiff penalties for non-compliance. These highlights of the DOT HazMat rules are also requirements of the ARA Certifi ed Auto Recyclers (CAR) program. By Sue Schauls

Membership

Heart of the Industry: Making the Grade / 53

Spotlight

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OCT. 31 - NOV 3, 2018 ORLANDO, FLORIDA

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On the Horizon | 6 • Sandy Blalock

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