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B


ritish Airways’ New Year’s resolution is to provide its


customers with even more quality and choice in every cabin on every route with a £6.5bn investment and 18 great reasons to look forward to flying with the airline in 2019.


Here are some of the reasons  


1. New routes. Customers can


try out the airline’s new routes to Charleston, with Pittsburgh, Osaka, Kos and Corsica, Ljubljana, Montpellier, among others. It’s the airline’s most extensive route network in more than a decade. 2. New aircraſt. Customers can


fly on one of the carrier’s 15 plush new aircraſt being delivered this year -including four fabulous A350 aircraſt. 3. A brand-new Club World seat,


featuring on the new A350 aircraſt, and two 777 aircraſt by the end of the year. 4. WiFi. Te best live streaming


WiFi on all short-haul flights and the vast majority of long-haul flights so customers can sit back and enjoy films and TV shows from their favourite streaming service. 5. A new look for First. New first-


class dining, bedding and amenity kits from one of the UK’s best-loved


designers. 6. An industry-leading makeover


for World Traveller Plus. Look out for new bedding and new dining in this intimate and exclusive cabin. 7. New lounges for customers to


relax and enjoy ahead of their flight, in San Francisco, Johannesburg, Geneva and JFK. 8. An extended partnership with


premium dining supremo Do&Co, the airline’s new in-flight caterer from Heathrow and already providing meals in Club Europe. 9. A new ba.com homepage,


making booking with British Airways even easier and more intuitive. 10. New partners for the British Airways Executive Club, offering


even more ways to collect and spend Avios. 11. Digital bag tags. A


UK airline first. Sync your personal baggage tag with the BA app, drop your luggage at the airport, and fly.


12. Self-service baggage


drops at Heathrow T3 offering customers the same service as T5.


13. Facial recognition technology.


More biometric technology at Heathrow, London City and Gatwick, New York JFK, Orlando, Los Angeles, Miami and many more. Te system makes boarding faster


and more convenient, helping British Airways depart flights on, or ahead of time. 14. New emissions-free, remote-


controlled pushback vehicles for long-haul aircraſt to continue to improve punctuality. Short-haul versions reduced pushback delays by more than 70 per cent. 15. New winter equipment


-helping British Airways safely de-ice its fleet of almost 300 aircraſt quicker than ever during the frosty winter months. 16. Hotel reservations. Investment


in new technology will see rooms automatically booked for customers who miss their flights due to disruption. 17. Enhanced customer service. Almost 30,000 staff will receive the airline’s all new customer service training. At T5 - more airport hosts than ever before are being re-trained to manage any customer issue, from re-booking to upgrades, lounge


access, baggage and transfer queries and flight information. 18. And last but not least - look


out for British Airways’ Centenary celebrations. It’s going to be 100 years’ old this year, and will be celebrating in style, sharing its heritage and looking at what to expect from flying in the future. For more information about


British Airways or to make a booking, log on to ba.com or contact your local travel agent.


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