4 | UPDATES
Jet2.com and Jet2holidays Continue to Lead for Outstanding Customer Service
JET2.COM and Jet2holidays have once again been ranked amongst the best companies in the UK for delivering great customer service, according to the latest UK Customer Satisfaction Index (UKCSI). The January
2023 UKCSI
published by The Institute of Customer Service, has ranked Jet2holidays joint 12th out of more than 280 major brands and organisations for customer service.
With a customer satisfaction score of 84.1, it means that the UK’s leading tour operator to many leisure destinations
the Mediterranean
Canary Islands, is the joint top-ranked company in the ‘Tourism’ sector and the only tour operator to appear in a list of the 20 most highly rated organisations for customer service. The average tourism company scored 80.9.
Leading leisure airline Jet2.
com has also been highly rated coming in joint 38th after receiving a customer satisfaction score of 82.1. This score is considerably higher than the national transport
www.nitravelnews.com
average of 74.1 and makes
Jet2.com the top-ranked ‘Transport’ company in the report, as well as the only airline to appear in the top 50 list of organisations. Meanwhile,
Jet2holidays
across Europe, and
has been recognised yet again by customers for delivering exceptional customer service and awarded the coveted Platinum Trusted Service Award for 2023 by Feefo, one of the UK’s biggest online review platforms.
The UK’s leading tour operator to many leisure destinations across the Canary Islands and Mediterranean has once again won the Platinum Trusted Service Award, for consistently providing outstanding levels of quality and service to customers over the past five years – winning the prestigious Gold Trusted Service Award for each of those years.
RYANAIR ANNOUNCES FOUR NEW SUMMER
RYANAIR has announced four new routes from Summer 2023.
Belfast for
A new route from Belfast to Milan Bergamo will operate three times weekly from April while a new route to Budapest will operate twice weekly from April. Ryanair has responded to the UK Govt’s 50% APD cut for domestic travel from April ’23 with the opening of two new domestic routes from Belfast - London Stansted and Edinburgh. Ryanair’s Dara Brady said : “With Easter and Summer ‘23 fast approaching,
we are delighted
Emerald Airlines Fill Flybe Route Gap with Two New Routes from Belfast
Emerald Airlines reestablishes all Flybe’s domestic regional routes EMERALD Airlines,
largest
operator out of Belfast City Airport and exclusive operator of the Aer
Lingus Regional
network, has announced two new services to Newcastle and Nottingham
East Midlands
from Belfast City. All domestic regional points vacated by Flybe at Belfast City Airport will now be reestablished by Aer Lingus Regional.
Belfast City to Nottingham East Midlands service is to commence on the 26th of March, initially as a daily service, and will increase up to double daily from mid-April. The daily flights between Belfast City- Newcastle will commence on the 28th of April. Tickets are on sale now at
www.aerlingus.com Already providing connectivity to Birmingham, Cardiff, Edinburgh, Exeter, Glasgow, Leeds Bradford,
to be bringing even more choice and value to our Northern Ireland customers with the addition of these new routes to our Summer ‘23 schedule, offering our customers in Belfast even more choice when planning their long-awaited summer holidays. “For families feeling the post- Christmas pinch you can spread out the cost of your holiday by paying half the price now and the other half up to 40 days pre-departure when you book Ryanair’s Family Plus bundle, making family holidays easier for everyone.”
Manchester, MILAN EDINBURGH and Southampton
from Belfast, the two new services to Newcastle and Nottingham East Midlands, in addition to the airline’s Summer services to Jersey and Newquay, further cements its intention to provide efficient, great value, and sustainable air travel between Northern Ireland and Great Britain.
Commenting on the announcement, Ciarán Smith, Head of Commercial at Emerald Airlines said: “We are very pleased to be strengthening our schedule out of Belfast City Airport. As the demand for travel options from Belfast only increases, these two new routes will no doubt be warmly welcomed. Earlier this week we announced that we will be adding 15,000+ seats immediately across our existing network from Belfast City, and we will continue to grow these services in the months ahead.”
With more flights and more choice for the travelling public, the airline is progressively bolstering
its Summer 2023 Schedule.
Emerald Airlines will add 180,000+ extra seats this Summer from Belfast City Airport, operating over 400 weekly flights this Summer to and from Belfast. Katy Best, Commercial Director at Belfast City Airport, said: “Following the collapse of Flybe, East Midlands and Newcastle were the airline’s only destinations not served by other carriers from Belfast City Airport. Having Emerald Airlines
step-up and
operate the Aer Lingus Regional services on both routes, in addition to its already extensive network from Belfast City,
is
therefore excellent news as it leaves no Flybe destination unserved. Maintaining a robust route network and ensuring connectivity to and from Northern Ireland remains our priority, and we look forward to continuing and developing our successful partnership with Emerald Airlines.”
LONDON
February 2023 BUDAPEST
ROUTES FROM BELFAST!
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56
