NEWS
ARTHUR MCKAY WINS FACILITIES MANAGEMENT CONTRACT
WITH MOOG Arthur McKay, the building support services company, has announced its contract win with Moog, a global designer and manufacturer of aircraft components and systems.
Arthur McKay demonstrated a like-minded business philosophy during the competitive bid process that included service excellence, treating employees respectfully and exceptional value for money.
Arthur McKay is providing engineering services maintenance,
SERVICE WORKS SHOWCASE MOBILE FM SOFTWARE AT THE
FACILITIES SHOW International FM software provider Service Works Group will be exhibiting at the Facilities Show, demonstrating the latest web and mobile enhancements to its flagship facilities, estates and workplace management software, QFM.
Supporting the trend towards service-centric facilities
including electrical, mechanical and public health services, to Moog’s support centre in Wolverhampton. The three year plus two contract encompasses air-conditioning, heating and ventilation systems, electrical systems, drainage and a building management system (BMS).
Paul Kingscott, Facilities Manager at Moog commented: “Arthur McKay’s track record of delighting a diversity of sectors with FM excellence came to our attention. After the initial meeting we were convinced that their culture
management, QFM now includes a pictorial self-service job-logging tool, which empowers building users to report and track requests, 24/7, from any location. It provides users with an intuitive single point of contact for logging issues in the workplace or in public areas, which results in streamlined job management, increased customer satisfaction and reduced operational costs.
In addition, QFM Mobile, a functionally-rich mobile work management app, operates on tablet and smartphone devices to optimise remote task management. It offers the capability to record
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would fit perfectly with Moog’s and their credibility was rock-solid. We are confident that their consistently strong FM will enable a workplace climate in which colleagues are continually comfortable, components are protected and productivity is enhanced.”
Guy Tucker, Head of Business Development at Arthur McKay commented: “A natural partnership has emerged on a contract we are thrilled to undertake at a first-class facility. Even at this early stage, it feels as if Arthur McKay has merged with Moog during this project, as the cultural and operational values at Moog are so closely aligned with ours. Positive employee and management feedback from Paul Kingscott and his team at Moog enhances the satisfaction.”
www.arthur-mckay.com
asset condition, via photo and video; capture customer feedback via on-screen satisfaction scoring; and ensure electronic client and operator sign off. Offline capabilities ensure uninterrupted system access in areas without WiFi or internet access. The QFM Mobile app fully integrates with QFM’s integrated resource scheduling tools, to allow tasks to be intelligently assigned to resources based upon work schedules and operators’ skills.
To see QFM running on mobile devices and other recent enhancements to QFM software, please visit Service Works on stand P1130.
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Visit FSI at The Facilities Show 16-18 June, London ExCel Stand Q1275
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