NEWS
TORK SURVEY EXAMINES HOW OFFICE WORKERS INTERACT WITH
CLEANERS A Europe-wide move towards daytime cleaning is forcing office workers and cleaning staff to work closer together than ever before.
But how comfortable is this situation for office staff? This is what Tork manufacturer SCA aimed to discover when commissioning an extensive study into the relationship between office workers and cleaners.
“The role of cleaning staff is shifting overnight from being an invisible force to an integrated part of where they work,” said SCA Senior Product Manager Charlotte Branwhite. “We carried out this study to help facilities service managers understand the challenges of daytime cleaning.”
The changeover from nighttime to daytime cleaning has gathered pace over the past few years. Facilities
THE O2 ARENA AWARDS FIVE YEAR CONTRACT
TO ISC LTD. Event, venue and premises security
specialist, Integrated Security Consultants (ISC) Ltd, has been awarded a five year contract to supply CCTV and radio channel controllers to The O2 arena, London.
The company has been chosen to provide controllers and senior controllers to the complete range of events held at the internationally renowned venue after a competitive tender. Live music and events due to be staged at The O2 include Paolo Nutini, The Kaiser Chiefs, The Barclays ATP World Tour Finals and Strictly Come Dancing Live. The 20,000 capacity venue is the UK’s
www.tomorrowsfm.com
second biggest indoor arena and one of the busiest in the world.
ISC’s team will provide the “eyes and ears” of the venue’s security operation, relaying information between frontline security and stewarding staff and venue management, as well as liaising with fire, medical and external
service managers are increasingly recognising the cost and sustainability benefits of reducing the number of hours spent heating and lighting their buildings while cleaners fulfill their roles. But the switch brings challenges as the two workforces learn to interact with one another.
The Tork study revealed that workplace staff felt comfortable around some cleaning tasks – but not others. For example, nearly 89% of respondents said they were happy for toilet paper and soap to be replenished during the working day. But six out of ten objected to carpets being vacuumed around them while 57% felt uncomfortable when their desk area or cubicle was cleaned when they were working.
The study also revealed how office workers regarded cleaning teams. Just over 77% said they routinely greeted the cleaners at their workplace while 0.6% said they never did. But only half the respondents claimed to actually know any of the cleaners’ names.
However, the survey showed that office staff clearly see the value of cleaners’ work. “A strong majority
of 84% say workplace cleaning has a direct impact on the quality of their working life,” said Charlotte.
A total of 3,056 office workers in the UK, Sweden, France, Germany, Russia and the Netherlands were questioned in the survey.
www.tork.co.uk
security teams where necessary. ISC will monitor the movements of up to 60,000 people per day, as the arena fills and empties as many as three times on multiple event days. The company has ensured continuity of service by welcoming the existing controllers into its team.
“ISC is an industry leader in the event security field, recognised for its quality of service and ability to integrate security operations within a venue’s wider structure,” said Paul Griffiths, ISC’s Business Development Manager. “The O2 is one of the UK’s iconic buildings. We are extremely privileged to work in partnership with The O2 team to provide them with this critical function and look forward to supporting and enhancing their operation over the next five years.”
www.iscltd.net TOMORROW’S FM | 11
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