Expert Insight
PRIORITISING WORKPLACE WELLBEING IN THE NIGHT-TIME INDUSTRY
Working in the night-time industry comes with its own unique challenges. Demanding customers, long and irregular shifts and working at night contributes to some employees feeling particularly stressed. A full, holistic state of wellbeing relies on many aspects of life being well — financial, physical, social and mental health. Night-time industry employers must take steps in order to help employees achieve a strong sense of wellbeing.
Managers of licensed venues can help employees by developing a wellbeing programme and implementing changes within the business designed to increase wellbeing and boost employee engagement. This includes taking care when arranging shifts and rotas — managers should ensure all working hours are monitored, shifts aren’t changed last minute,
and employees have adequate time to rest and recover in between shifts. Introducing cost-effective small changes in the workplace such as free fruit, break out areas and optional social activities can be a good way to instigate change and work towards a more positive workplace culture.
It’s important for managers to encourage staff to talk about their mental health. Managers should feel confident facilitating conversations about mental health with employees and know the best way to sign post their staff to further professional help where necessary.
Workplace wellbeing providers such as We Are Wellbeing can help businesses to develop an effective wellbeing strategy, including services such as manager training, seminars and health checks. Improving workplace wellbeing isn’t just important because it improves staff health and happiness. It also makes good business sense.
by Oliver Calvert — Head of Brand & Marketing at NDML
Research shows that engaged, happy employees are more productive and less likely to require time off work for mental health related issues. This means wellbeing initiatives have a high return on investment for businesses, as recruitment costs and high absence rates have a big financial impact on any venue. Working to improve these issues is much more cost-effective in the long run.
NDML, a specialist insurance broker for the night-time industry, have developed a free downloadable Wellbeing Pack. This includes a Wellbeing Risk Assessment to help identify potential risks that could impact an employee’s mental health or stress, and what measures can be put in place to mitigate these risks.
To download the pack, visit the NDML website:
ndml.co.uk
28
March 2020
www.venue-insight.com
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