HEALTH & WELLBEING
ONE YEAR ON AS THE MOD ICE App goes from STRENGTH TO STRENGTH
It’s been 12 months since its launch but the headline news is that the download figures for the MOD ICE (In Case of Emergency) app are showing no signs of waning.
The app, which has been developed by the Ministry of Defence’s Joint Casualty and Compassionate Centre (JCCC), has now been downloaded over 25,000 times by British service personnel and their families since its launch in October 2015.
The question is: Have you downloaded yours? If not then found out how below.
Since its inception, the MOD ICE has reached 26,106* downloads in just twelve months, but the aim is for all members of the British Armed Forces and their families to have the app on their phone or mobile device.
use by both the Service Person and their wider family at any time of day or night – whenever it is needed.
The work of the JCCC
The JCCC, part of Defence Business Services (DBS), is the authority for casualty and compassionate management (for those personnel serving overseas) in respect of members of the British Armed Forces at any time. JCCC take immediate action for service personnel and their families when an emergency occurs. They also offer immediate support 24 hours a day, 7 days a week, to all in uniform and their loved ones should an incident occur.
As part of the JCCC’s work, the team developed the MOD ICE app that offers a ‘click to call’ facility to direct the user to the most appropriate source of help if they are faced with a family emergency. The app guides the user to the correct point of contact even if the emergency is to be managed outside of JCCC’s remit, for example by Service welfare or a charity partner.
How to download
The MOD ICE app is available from the Defence Gateway internet site:
www.defencegateway.mod.uk
To download MOD ICE for Apple or Android devices, Service Personnel need to visit Defence Gateway on the mobile device that they wish to host the app. From either app store, they can download the free app and then repeat the action with the relevant devices of family members. MOD ICE can be downloaded multiple times from the same Defence Gateway account.
Once downloaded, the Service Person’s name, rank and service number, together with the most relevant welfare offi cer’s details are entered into the app. It’s then ready for
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Once downloaded to a mobile phone or device, the JCCC ‘MOD ICE’ app provides a very simplistic ‘click to call’ facility that will direct the user to the most appropriate organisation if they are faced with a family emergency.
It is imperative that Service Personnel keep their Emergency Contact and Next of Kin details on Joint Personnel Administration (JPA) up to date and make and maintain a current Will. To note, MOD ICE runs alongside the JPA P001 card.
Be a part of it – download the MOD ICE app now!
*The 26,106 download fi gure is based on up to and including the September 2016 download fi gures.
www.raf-ff.org.uk
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