industry news
Landlord satisfaction across UK highest in Wales M
ore renters in Wales are satisfied with their landlord than in any other part of the UK according to new findings from
the National Landlords Association (NLA). The poll found that 92 per cent of renters in
Wales said they were satisfied with their landlord. Tenants in the East Midlands were second on the list, with 83 per cent satisfaction. A stark regional difference in satisfaction exists
on either side of the Pennines. Eighty two per cent of tenants in the North West were satisfied with their landlord whereas 67 per cent of tenants in the North East were satisfied witht heir landlord – the lowest satisfaction rate in the whole of the UK. On average across the UK, eight in 10 tenants
On average across the UK, eight in 10 tenants (79 per cent) were satisfied with their landlord.
Richard Lambert, Chief Executive Officer at the NLA, said: “Good landlords make up the majority of the market so it’s not surprising that the majority of tenants are satisfied”
“Private renting is far from the insecure, uncer-
tain and unhappy picture that it is often made out to be, and these findings will help to reassure existing renters and those looking to make their home in the private sector. “The NLA provides a range of training and
accreditation opportunities for landlords in order to help them develop and improve standards, which is good news for the minority of tenants who are dissatisfied.
(79 per cent) were satisfied with their landlord. Richard Lambert, Chief Executive Officer at the
NLA, said: “Good landlords make up the majority of the market so it’s not surprising that the majority of tenants are satisfied.
“However, this is only part of the solution and
both central and local government must also com- mit more resources to tackling poor standards and weeding out bad landlords”.
Region Wales
East Midlands North West South West South East Scotland
West Midlands
Yorkshire and the Humber
London
East of England North East
Landlord
Satisfaction 92 83 82 82 80 79 79
73 72
71 67
22 | HMM March 2016 |
www.housingmmonline.co.uk
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