Comment Response to our original enquiry:
Both BASIS and the Amenity Forum informed us that they would be notifying CRD, but have not made us aware of any response from them. Initially, when trying to find contact details for the CRD, all we could find was the contact form for HSE.
“
Health and Safety Executive (HSE)
It is annoyingly frustrating trying to find anything specific with regards to, well, anything on HSE’s website, but basically:
“HSE are tasked by the Government to safeguard the health, safety and welfare of those in employment and those who may be affected by work activity”
Response to our original enquiry:
“Your enquiry does not fall within HSE’s enforcement remit, so we are unable to comment on the matters you raise.” Told us to contact our local Trading Standards Officer.
Response to Trading Standards from HSE enquiry on the same matter:
A much more detailed reply from an officer working at the Compliance Branch of the HSE, stating that the internet seller is not acting illegally: “The legislation covering the advertising and sale of plant protection products is complex.”
“Whilst I would agree that it is not entirely clear what is a professional or an amateur product, this is not a breach of the advertising guidelines.”
COUNT ON
Sellers are not required to check the actual certificate that the purchaser (or intended user) holds, but they should remind customers of their obligations, by whatever means they feel is appropriate
“Sellers are not required to check the actual certificate that the purchaser (or intended user) holds, but they should remind customers of their obligations, by whatever means they feel is appropriate.”
Response to the Amenity Forum's enquiry on the same matter:
“The team is following up the issues…” Response to our article: No response as yet.
Trading Standards
Trading standards professionals act on behalf of consumers and business. They advise on and enforce laws that govern the way we buy, sell, rent and hire goods and services. Trading standards officers (TSOs) work for local councils advising on consumer law, investigating complaints and, if all else fails, prosecuting traders who break the law.
To get in touch with a Trading Standards Officer, one must first call the Citizens Advice consumer helpline and tell them you want to report a trader to Trading Standards. The consumer helpline will assess your problem
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PC/CustC/02/2016 !
PARTS PC FEBRUARY/MARCH 2016 I 49
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