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Northland:ARelationship, Not Just a Policy

Brian Jermeland, President of Transportation, Northland

BY STEVE BRAWNER Contributing Writer

Fleet owners who purchase their insurance

through Northland Insurance not only have a policy but also a relationship that can help them lower their exposure, save money and get back to business, says the company’s President of Transportation, Brian Jermeland. “We are very sensitive to the customer

needing to get their truck fixed and back on the road,” he said. “We’re very sensitive to the fact that that’s when they really get to know their insurance product is after they’ve had a claim. And our ability to step in and handle that claim and do it professionally and expediently and do it in a way that protects our customers’ assets, is top of mind for us.” Based in St. Paul, Minnesota, and

Hartford, Connecticut, the company has been offering commercial transportation services and products since 1948 and has had a presence in Nebraska since 1953. Northland’s parent company, Travelers,

has been in business since 1853. Tat relationship enables Northland to leverage a lot of experience and financial resources, said Jermeland. It’s no wonder A.M. Best Company rates Northland an “A++” for financial strength and stability. ”We’ve been in the market through all

kinds of different market cycles and different economies, so we’re committed to the space,” he said.

Jermeland has been involved in

transportation one way or another for the past 35 years. In 1980, he worked as a motor vehicle enforcement officer in Iowa, where he enforced trucking regulations. In 1987, he became a safety director for a 500-power-unit flatbed trucking fleet, also based in Iowa. He joined Northland in 1991 as a

risk control representative working with prospective and current customers. Te job gave him the chance to provide assessment and feedback to underwriters and help customers improve their safety operations. It also introduced him to Nebraska. “I’ve covered the state, I think, from corner

to corner and east to west and north to south,” he said, “and have been inside of many fine trucking operations and have had the privilege of working with many different truckers, both as customers and as prospects.” In 1996, he moved into the home

office, where he managed the risk control department’s operations for the western half of the United States and then transitioned to leading specialty auto and truck fleet products, respectively. He spent five years away from Northland as the general manager of a startup before returning as president in 2012. Like other insurance providers, Northland

offers a range of products: auto liability and physical damage, general liability, cargo and inland marine. What sets it apart, Jermeland said, is how it provides those services – what

Continues 12 NEBRASKA TRUCKER — ISSUE 2, 2015 —

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