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HEALTHCARE INDUSTRY NEWS Do Hospital Leaders Tolerate Violence Against Emergency Staff?


The risk of violence toward emergency department (ED) staff persists in large part because their supervisors perceive it as part of the job. Prior research indicates ED nurses have the second most dangerous civilian job in the country and that up to 78% of ED staff report physical assault at least once in the past 12 months. Nicholas Genes, M.D., Ph.D., a New York emergency physician says leadership's level of tolerance for violence is another major factor. One potential solution is to provide ED staff with body cameras, says emergency


physician Jeremy Brown, M.D., citing the long-used practice of informing aggressive patients they are being recorded as a way of de-escalating tense situations.


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Things You Could Be Doing Right Now to Mitigate the Threat of Workplace Violence-Training, Training, Training It‘s no secret - every hospital in this country (and abroad) is experiencing workplace violence in some form on an increasingly more frequent and more intense basis nearly every day. No matter how resource-rich your hospital is, you can‘t have security everywhere all the time. Employees need to be empowered to keep themselves safe on a daily basis through appropriate, timely, and high-quality training. Here are some steps you can take to determine if your current workplace violence prevention/intervention training program is appropriate or to form the foundation of a new training program:


1. Start From the Top 2. Conduct a Training Needs Assessment 3. Decide on Training Methodology & Frequency 4. Decide Who Is Conducting Training 5. Document Your Training!


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Hospitals Can Be More Dangerous Than You Think Hospital Safety Score grades U.S. hospitals on how safe they keep their patients from errors, injuries, accidents, and infections. Hospital errors are alleged to kill thousands of patients each year. Lately, however, there is a new safety concern involving U.S. hospitals – the fear of getting shot. Or more specifically, the fear of medical personnel being shot. A new report says there is an increasingly frequent series of "active shooter" incidents in U.S. health care facilities. The U.S. Department of Health and Human Services (HHS) advised health care facilities to incorporate active shooter planning into their emergency plans. Accreditation already requires planning for active shooters.


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Risky Business: Working Where Violence is the Norm Statistics about violence towards police reached mainstream news outlets after two NYPD officers were killed on the job in December. But what about emergency care personnel? How at risk are they to violence in our own emergency departments? For whatever reason, I hadn't really considered healthcare workers as a vulnerable population. As it turns out, healthcare workers in general, and ED staff in particular, face a huge risk of violence. The literature also supports another key reason for the widespread nature of ED violence; it persists, because it's tolerated. State legislatures are, however, stepping up to help address the threat of healthcare workplace violence, particularly in the ED.


Read more Send a copy of this edition to a colleague in HR, Security, Safety or Management. 12


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