ARF increase
SOCIAL MEDIA REACTION:
Jason Wong @JasonWong12
Please feel free to retweet the re issued open letter sent today to the GDC with support of 72 LDCs
https://db.tt/xFNOQeo7
Paul Woodhouse @eldentisto1976
What is the upper limit for ARF, if complaints continue to grow do we just get stuck with the bill? #hardlyfair
BDA @BDA
“We have one simple message for the GDC. It’s time to shut down this flawed consultation”
http://bit.ly/1rWVboy #ARFhike
Tony Jacobs @tonyj01
MPs hear about ARF rise in Commons
http://lnkd.in/duJE8QK GDC_UK #dental #dentistry #GDPUKnews via GDPUKcom
Ian Mills @ruarikeir
to encouraging earlier, local resolution of complaints. We are also analysing patterns of complaints and, where neces- sary, will be providing advice to the profession on how to prevent concerns being raised. We know that patients are confused about how to complain and we must have a system that works for them. We can’t just respond to complaints,
we must understand the reason for the increase as well. The Council is developing a prevention agenda and as part of this we will be looking at why complaints are increasing. We will be doing a thorough analysis of the work, not only to try to help us deal with complaints better, but also to ensure the dental profession is operating to the highest possible standards. Similarly to our work on ‘Standards
for the dental team’, which launched in September last year, we will be in on– going discussions with the professional bodies to help us understand the best way forward. In developing the ‘Standards’ we listened to patients and the profession and this is reflected in the 9 Principles. Prin- ciple 5 is all about complaints handling; what patients expect and the standards expected of you as a dental professional. Ultimately, the key test of the GDC, and
indeed all healthcare regulators, is the standard of the professionals it regulates. The challenge for us, as the regulator, and you, as the profession, is to make the prevention agenda work.
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Alan MacDonald Lay Member, General Dental Council.
GDC UK secure £60k ad in Telegraph for £5.5k to encourage patient complaints. Similar savings to FtP costs might allow for reasonable ARF!
Eddie Crouch @eddiecrouch
Was this always a possibility when GDC Chair changed from someone who was a dentist to one who doesn’t know what it’s like? #arfhike
Judith Husband @Judith_Husband
A perfect storm? GDC_UK needs to realise the full cost of an ARF increase
http://bit.ly/1ofsuTJ #ARFhike
Scottish Dental magazine 25
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