COVER STORY
experience,” he says. “It is all those and also having those soft skills nec- essary to lead a team in the direction they need and want to go. Culture is king. When it comes to team satis- faction, retention and efficiency, cul- ture is everything. The cost of the wrong person is incalculable; so is the value of the right person.”
■
Identify two to three people who will be in charge of the hiring process with one taking the lead role. “That lead person will either work with the search firm assigned or be directly responsible for identifying, contact- ing, evaluating and attracting candi- dates for the position,” Zoch says.
■
Establish a hiring process that respects the time of candidates and interviewers alike. “The process should be streamlined, and once an ideal candidate is identified, gener-
It pays to have someone guide you and act as your consultant when it comes to something as important as trusting your multi-million dollar investment, a.k.a., your surgery center, to a new person.”
—Greg Zoch, managing director of Kaye/Bassman
ally, the hiring process should not take longer than two to three weeks,” he says. “Great candidates won’t be at a loss for opportunities. When you find one, it is incumbent on every- body in the hiring process to accom- modate an expeditious process.”
■
Make offers commensurate with the market rate and the desired candi- date’s individualized needs, regard- less of what the prior person in that role was paid. “This is where com- panies often get stuck,” Zoch says.
“People often learn from other peo- ple’s mistakes, but too often not from their own. As Einstein said, ‘No problem can be solved from the same level of consciousness that created it.’ Sometimes that’s evident in the hiring process and how we tend to default to promoting some- one from within the organization, when that may not be the best person for the job. Too often that can blow up in our face and we end up having two openings, instead of the one.”
14 ASC FOCUS JUNE/JULY 2014
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38