Since the move to North Carolina in 1992, Tandemloc’s facility grew from 5,000 sq ft to over 66,000 sq ft on 12 acres of land. The facility houses their patented indoor test machine, an impressive CNC machining center, and plenty of conventional and robotic welding machines. Below the American flag is the “Sharp Award Flag” awarded by OSHA in recognition of Tandemloc’s excellence in health and safety.
Having started with only three
employees, the company today employs a workforce of 53. Since the establishment of TANDEMLOC in 1984, the company has been family-owned and led by the DiMartinos. Founder John Michael “Mike” DiMartino ran the company and has been followed in that role by his oldest son, John M. DiMartino, Jr., the current President of the company. His younger son, William, serves as Vice President and Director of Engineering for TANDEMLOC. Adding to the company’s “family feeling,” there are three DiMartino daughters, two DiMartino sons-in-law, and two sons-in-law of the Production Manager, all occupying key positions. Te worldwide, world-class client list includes the U.S. Department of Defense, the Atomic Energy Commission, major defense contractors, power plants, heavy construction, intermodal/maritime transporters, and other parts of the lifting and securing commercial world. Some special projects have included the custom construction of a special cradle to house the 9/11 Memorial fragment displayed by the City of Havelock. According to energetic CEO John
DiMartino, Jr., “TANDEMLOC, Inc., will continue to operate under the corporate philosophies so ingrained in all of us by my father, Michael. Tey are easily stated as:
safety first, quality always, and customer satisfaction guaranteed.” Te founder’s three strong operating philosophies are clearly in evidence in the everyday functions of this company.
SAFETY: TANDEMLOC is one of only 83 companies to be cited for OSHA’s Safety & Health Achievement Recognition Award Program (SHARP ) in the state of North Carolina. Te award hangs in the entry to the building. During the most recent round of OSHA inspections (October 2013), TANDEMLOC again achieved the highest possible marks in each of the seven inspected categories— and there were no “recommendations for improvement” in any area. One inspector closed his portion of the report by stating “no hazards were identified.”
GUARANTEED CUSTOMER SATISFACTION: A key component of customer satisfaction is on-time delivery of a high-quality product at the best possible price. TANDEMLOC has successfully achieved this goal through increasing “Made in America” content wherever possible. As across-the-board demands have increased for many of the most popular items, Production Manager Curt Pope has been encouraged to find ways to manufacture in-house because off-shore vendor delivery times were not acceptable on some component parts. By investing in available new methodologies and continuous process improvement, Pope
and his team are providing better quality, lower costs, and reduced lead time on two of the highest-demand items. In the case of the Rotating Lift Lug—the component part of all bottom lift slings that fits in to the lower four corners of cargo containers—the cost per piece was reduced by 15% and availability for rapid deliveries was assured. Te team implemented similar processes to secure quality and delivery of a popular container connector and its Center Treaded Spindle. A new CNC lathe allowed production of that spindle in-house, again ensuring on-time deliveries.
QUALITY: TANDEMLOC provides quality assurance to its customers by insisting that every single below-the-hook lifter produced is proof-tested. Te proof-testing process begins with the purchase order, then follows through engineering design, engineering test plan, and production work order to actual testing prior to delivery. TANDEMLOC has designed, patented, and built a test stand that tests each and every deliverable below-the-hook device. Tese tests are recorded on DVDs, and certificates are provided to the customer with each deliverable. Te slogan “Proof Tested Since 1984” appears wherever the TANDEMLOC, Inc., logo is displayed. John DiMartino, Jr., concludes: “Our
future includes, but is not limited to, growth through the expansion of CNC work, robotic welding work, and the continuous development of new product lines.” y
WIRE ROPE EXCHANGE NOVEMBER-DECEMBER 2013 21
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