Practice profile Continued »
the extensive renovation work at the practice. Ironically, earlier in the year, Niall had been in touch with Farahbod at NV Design and Construction with a view to refurbishing and remodelling certain aspects of the practice. This meant that NV had plans in place and was able to hit the ground running, stripping out all the fixtures and fittings from the practice before Christmas. Everything, from the plaster on the walls to the radiators, the dental chairs and all the computer equipment had to be pulled out and scrapped. Luckily, Ian Wilson from IW Technology was able to rescue all the data from their computer system and load all the patient infor- mation onto a laptop, allowing the practice to carry on in as normal a way as possible. New cabinetry and equip-
ment was sourced through Henry Schein and new
The practice now benefits from a bright and colourful interior
talise the practice and it was finished on ı5 February, cleaned over the weekend and open to patients on ı8 February. Despite the obvious tribu-
Takara Belmont chairs were installed. The only things to survive
were the goldfish and the doors, everything else was removed. The practice layout remained the same apart from one aspect that Niall and Farahbod had discussed prior to the fire. They had spoken of turning
the office at the front of the building into a new surgery and moving the reception
area so that it faced the front door as opposed to around the corner as it previously was, incorporating a small children’s play area into the bargain. NV resumed work early
in the new year and, after workers had stripped the prac- tice back to the bare bones, industrial cleaners spent two weeks cleaning the shell and making it ready to be fitted out. The work then began to revi-
lations, Niall is now able to look back and pick out a few positives. The practice is brighter and more colourful than ever before, and they have managed to improve their systems and internal communications. During the refurbishment, they had a staff meeting at a hotel and looked at every aspect of the way the practice was run, from top to bottom and, Niall believes, those ideas have made a big difference to the way the prac- tice will go forward. If the very image of a phoenix
raising from the flames is a little dramatic, what is for certain is that Niall and his staff have managed – with a little help from their friends and colleagues – to find the silver lining in what seemed like a very dark, and sooty, cloud.
38 Scottish Dental magazine
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