2013 COMMITTEE CHAIRS JACKSONVILLE CLAIMS ASSOCIATION


Membership Chair: Jeanette Lanier See Bio under Vice President


Scholarship Chair: Karen Dehgan See Bio under Treasurer


Program Speakers & CEU's: Polly App See Bio in Board of Directors Section


HOLLY DOUGLAS – ServiceMaster Cleaning & Restoration JCA Holiday Gala Chair 386-527-0629


Email: hdouglas@svmcds.com Holly is the Business Development Director for ServiceMaster


Cleaning and Restoration based in Volusia and Flagler counties, Fla. For the past six years, she has been Subrogation I and II Certified, a State Certified Residential Contractor, Certified Mold Remediator and Assessor, and a continuing education provider and instructor for the Department of Financial Services and Department of Business and Professional Regulations for Community Association Managers.


HEATHER KERLIN – Independent Adjuster Golf Committee Chair – Players/Teams 904-704-0302


Email: heatherk@bellsouth.net Heather began her career in the insurance industry as a secretary


for a local claims office. She obtained her adjuster’s license and has been in the casualty business for many years with various insurance carriers as a staff adjuster. In 2010, Heather began working as an independent adjuster doing property, auto and general liability claim investigations with Kerlin Claim Service.


BILL SCHWAB – Complete Claims Services Inc. Golf Committee Chair – Event Sponsors 904-694-1100


Email: bill.schwab@completeclaim.com Bill Schwab is the National Program Advisor for Complete


Claims Services Inc. based in Jacksonville Beach. Bill is a graduate of Jacksonville Episcopal High School and attended Florida State University. He has been an active member of the JCA for many years and was recognized for his service and conferred a Life Member in 2006.


TAMMY SORRENTO - Allstate Community Outreach Chair 904-223-2710


Email: telli@allstate.com Tammy started her career as an insurance field rep in 1998 when


she became a 220 licensed agent. She went on to work for Carolina Casualty in 2001 handling property damage claims. She moved on to bodily injury and serious losses. Tammy began working for Allstate in 2010, and currently is Operations Performance Leader. She served as JCA Treasurer for several terms and has been an active member of the JCA for many years.


14 2013 Jacksonville Claims Association Resource Guide


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