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SPONSORS OF BUSINESS DEVELOPMENT


TURNING APPRAISALS INTO REVIEWS THAT


WORK!


Why is it that in many organisations, both employee and manager generally dread “appraisals”, when they’re meant as such a positive tool and offer such great potential for developing people? Perhaps it’s because the whole concept of a manager sitting in judgement of an employee and telling them the good, the bad and the ugly, just doesn’t sit well in modern times.


PERFORMANCE DEVELOPMENT REVIEWS (PDRS)


Re-framing “appraisals” as Performance Development Reviews (PDRs) with an emphasis on coaching and re-enforcing positive behaviours, can have a material effect on driving performance and engagement from staff. To get the best out of PDRs, both sides need to invest time in preparation – we find a simple 2-page form acts as an effective tool to stimulate discussion.


EMPLOYEES SHOULD DO MOST OF THE TALKING During the PDR, it’s important for the onus to be on the employee to do most of the talking, with the manager asking open (how, what, etc) coaching questions. Two- way feedback is of course critical, and the focus should be on highlighting positive achievements, attitudes and behaviours giving specific examples of each. Everyone (without exception!) will of course have 2-3 specific areas for improvement and highlighting these, again with specific examples, can really give the context to making this feedback less emotionally sensitive.


PERSONAL DEVELOPMENT PLANS All PDRs should always ask the question, “How can you improve”, followed by “How else”, “How else” - it’s good to record any support and development actions that come out of these discussions in a form of “personal development plan”. PDRs are a great opportunity to set/re-set expectations and perfect for promoting alignment with company values and organisational goals.


FOCUS ON THE POSITIVE However you go about the reviews, the one critical aspect of the experience for the employee is that they feel challenged in a positive way during my PDR meeting and at the end, feel motivated about working towards achieving their new objectives and embracing their personal development actions.


Why not try morphing your “appraisals” into PDRs and see what a difference it can make!


Paul Luen www.martek-marine.com www.windenergynetwork.co.uk 31


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