The Aftermath of Violence and Aggression at Work: Trauma (continued from page 2)


according to my associate, the manager has simply “freaked out.” Even though she has been robbed before, she doesn’t want to work at night, has been making all kinds of mistakes, and is making everyone else “jumpy.”He wanted me to tell him if his employee was over reacting, or if he was under reacting. After collecting some additional information about the manager I told my associate that he was under reacting AND hisemployee may be showing the cumulative effects of multiple traumas in her life. In today's work environment, employees are experiencing trauma at alarming rates.


To read more click here THE BULLY AT WORK


Using Baseline Security Assessmentsto Prevent Workplace Violence Incidents and Improve Security


By Caroline Hamilton


Why do workplace violence incidents continue to unfold month after month? Part of the reason is that organizations don’t want to spend money on ‘potential’ incidents that the public views as infrequent and “unpredictable.” Most of the organizations who have experienced these incidents never saw them coming. They had no advance warning, no hint of trouble, and no previous incidents. Another part of the answer is that the Federal Occupational Health and Safety Administration (OSHA) does not directly address workplace violence, and workplace violence prevention is not an OSHA requirement.


After working with a variety of organizations conducting baseline Workplace Violence assessments, there are several areas that seem to be common problems for most organizations:


1. Conduct Annual Baseline Workplace Violence Assessments


2. Mandatory Training and Workplace Violence Awareness Programs


3. Required Reporting of Every Incident Related to Workplace Violence


4. Link Human Resources with Security to Improve Workplace Violence Prevention.


Involving the entire organization in the assessment is critical to getting accurate results. Instead of just including managers, all staff should be included in the assessment surveys.


The


2011 Workplace Violence Fact Sheet


A House Divided By GailPursell Elliott


20th, it was a difficult choice for me to write about something other than the educational workplace.


Lately there have been more incidents of school shootings, one recently in California at a community college, and with the anniversary date of Columbine coming up on April


However the topic of my article this month involves something that exists in any workplace as well as among our youth and in other social environments. This is called factionalism. During a fever pitched political year there are opportunities to see this in many environments. In fact, some of the Founding Fathers of our country addressed factions in the Federalist Papers, warning that this could result in the dismantling of the government. Factionalism also can result in the dismantling of an organization.


To read more click here


Our automated surveys are based on the OSHA 3148 Guidelines for Preventing Workplace Violence for Health Care & Social Service Workers, and are an excellent tool, even for non-healthcare organizations. The assessment should make use of a variety of reports to illustrate how employees are complying with security and human resources guidelines, as well as calculating a compliance score. The results of a baseline assessment can point organizations in the right direction to began systematically reviewing their current programs, and starting on a program of continual improvement, making the organization a safer and better place for staff members, employees, customers, and patients.


To read more click here


11


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14