Acknowledgements


The MDDUS would like to acknowledge the guidance and editorial input of the office of the Scottish Public Services Ombudsman. SPSO staff offered both source material and reviewed the manuscript. Their insight has much enhanced the advice provided in this booklet.


Jim Killgore, MDDUS publications editor


© 2010 The Medical and Dental Defence Union of Scotland. All rights reserved Note: The information in this booklet is correct as at April 2010 but is subject to change at any time. It is of general application only and members are encouraged to seek the advice of the Union’s medical and dental advisers if in any doubt.


2 | www.mddus.com


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24