SPEAKER MATRIX


SATURDAY, FEBRUARY 18, 2012 SESSION ROOM


8 a.m. – 12 p.m. 1 p.m. – 5 p.m. MARTINIQUE A


cLean Hospital – How to Teach Lean Tools Effectively in Healthcare v2.1


Keith Poole, Joseph Swartz and Nimish Patel, HCA


Lean In Daily Work – Standard Work for Daily Problem Solving – Train the Trainer


Brendon Weil and Kevin DeHority, University of Michigan Health System


4:15 p.m. – 5 p.m. Student Welcome Reception - Antigua 5 p.m. – 6 p.m. Welcome Reception


SUNDAY, FEBRUARY 19, 2012 7 a.m. – 5 p.m.


7 a.m. – 7:45 a.m.


TRACK CHAIRS SESSION ROOM


8 a.m. – 8:50 a.m.


LEAN SIX SIGMA Mark Graban


Inpatient Flow – Learn & Apply Lean Techniques to Solve Problems


Matt Morrissette, More Effective Consulting, LLC MARTINIQUE B


Conference Registration Desk Open - Registration Desk 1 Continental Breakfast - Grand Ballroom A


7:45 a.m. – 7:55 a.m. Welcome – Grand Ballroom A TRACK


PATIENT FLOW Karl Kraebber


The Scott & White A3


Problem Solving Consortium Process


Chris Melton and Michael Baratz, Scott and White Healthcare Basic level


9 a.m. – 9:50 a.m.


Scott &White Healthcare Lean Central and


Embedded Coach Development Model


Gerard Berlanga, Altarum Institute and Marji Henry, Scott & White Healthcare All levels


10 a.m. – 11 a.m. 11 a.m. – Noon


11 a.m. – 12:15 p.m. 11 a.m. – 6:30 p.m.


Modeling and Optimizing Emergency Department Workflow


Eva Lee and Saloua Lahlou, Georgia Institute of Technology All Levels


Using DMAIC Methodology


to Increase the Number of MRI Examinations at MD Anderson Ranganath Iyer and Joseph Steele, MD Anderson Cancer Center All levels


QUALITY Taryn Lee


FEATURED SPEAKER My Travels with Dr. W. Edwards Deming: The Man and the Message Doris Quinn, MD Anderson Cancer Center


ACADEMIC David Cowan GRAND BALLROOMB GRAND BALLROOMC GRAND BALLROOM D GRAND BALLROOME


Uncovering True Home Healthcare Supply Chain Costs Ashlea Bennett Milburn,


University of Arkansas, and Scott Mason, Clemson University Basic level


Using ISO 9001


and Crew Resource Management to Improve Patient Outcomes James Benz, Enterprise Solutions Inc.


Intermediate level


FEATURED SPEAKER Advancing Career Development David Cowan,


Georgia Institute of Technology Basic level


INFORMATION TECHNOLOGY


Sue Ann Te GRAND BALLROOM F


Keeping Everyone Informed: Scheduling


Inpatient Testing and Therapy Appointments Kate Betene, Hennepin County Medical Center Basic level


The Use of Information


Technology in Patient Safety Initiatives


Kathleen Detar, Institute of Consultative Bioethics


Intermediate level


HUMAN FACTORS Stephanie Means


BARBADOS A&B


The Application of Human Factors Engineering to Health Care Brian Fillipo, Bon Secours St. Mary’s Basic level


Establishing Relationships,


Improving Patient Safety and


Patient and Staff Satisfaction Judith Ann and Joseph F.


Pauley, Process Communications Inc.


All levels


Keynote Presentation – Steve Markovich - President - Riverside Methodist Hospital - Grand Ballroom A Student Mixer - Grand Ballroom F


Dedicated Exhibits - Grand Ballroom GH Poster Session - Grand Ballroom GH


12:15 p.m. – 1:30 p.m. Lunch with Reports from the Leadership of SHS - Grand Ballroom A 8 HEALTH SYSTEMS PROCESS IMPROVEMENT CONFERENCE 2012 | 7


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