What is Advanced Patrolling?


Multiple patrol tasks allow guards to provide additional services and information. For example, specific questions on the condition of premises near where a guard is to begin their patrol can be asked: “Is client signage free from graffiti?” Likewise questions such as “Are emergency exits clear?” can be asked during the tour. In response, Servicetrac Patrol ‘Advanced Tour’ technology will allow staff to give detailed answers, take photographs and begin incident reports immediately. The advanced technology used within Servicetrac Patrol allows issues to be reported and dealt with extremely quickly.


Servicetrac Patrol provides you with many features that will benefit your business. These benefits include:


Improved staff productivity


In the field experience shows that staff making use of Servicetrac Patrol are more productive during the working day. The fact that performance is being monitored and measured provides a significant incentive for staff to perform their duties efficiently and effectively.


Consistent service delivery


The use of technology to monitor duties enables a consistent performance standard to be applied. Servicetrac Patrol software enables repeated patrols to be configured and a set of checks and assessments to be carried out by each member of staff fulfilling that duty.


Actionable information


Servicetrac Patrol provides a rich array of actionable management information. This information is accessible and can be manipulated to enable improved management decisions.


Lone worker protection


Servicetrac Patrol, with the correct hardware selection can assist your business in respect of lone workers. The Corporate Manslaughter Act 2007 could spell disaster for those companies who don’t have adequate provision.


Some frequently asked questions


How easy is the Servicetrac Patrol system to use?


A fundamental principle when building all Servicetrac products was ease of use. Innovise is the recognised leader in this sector and it is not a reputation taken lightly. We provide user friendly but rugged tools for a very demanding sector.


How easy is Servicetrac Patrol to install?


Quite simply, it doesn’t need installing. It is a web-based solution. There is no expensive IT equipment to purchase or install.


Why should we consider Servicetrac Patrol?


Servicetrac Patrol offers even the smallest guarding company a cost effective simple tour solution. Easy to enhance, Servicetrac Patrol allows both growing and established businesses to upgrade to advanced patrolling solutions. Eventually, you can grow your business to mix and match simple touch’n’go tools like PES, Active Guard with the more complex PDA’s, Tablet PCs and the like.


In an ever demanding market place where providing more than just ‘Security’ is becoming the norm, having a tool which is not restricted by conventional design and thought processes is surely a better decision for any business with aspirations of growth and to those who already provide the added value end clients demand.


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