Fig 4b
About the author Arshad Ali is the Clinical Director and Managing Director of the Scottish Centre for Excellence in Dentistry. He is also a part time Consultant in Restorative Dentistry at Glasgow Dental Hospital and School and an Honorary Clinical Senior Lecturer at the University of Glasgow.
SCEDhas recently been awarded Best Specialist Referral Practice UK at the Private Dentistry Awards in London
edge and skills, help master new techniques and allow them to treat more complex cases. In order to make the refer-
ral process easier, the referral centre should provide the GDP with a comprehensive referral pack. This should provide the GDP with all the information they require in relation to referral of patients, details of the services provid- ed and also a fee guide. The referral centre should also provide the GDP with information leaflets on treat- ment procedures. Many GDPs prefer to refer online and this mode of referral will no doubt increase in the months and years to come. The referral centre should
provide the patient with a wel- come pack explaining the consultation process and what can be expected on the first visit. Some referral centres have
agreed contracts with med- ical insurance providers and patients need to be made aware of this before they are referred. Some medical insur- ance companies do provide cover for specialist consulta- tions and investigations and also some surgical procedures. Many GDPs will already
have a relationship with a spe- cialist or referral centre. The
best way to build a relation- ship is to meet with the specialist, visit the centre and discuss ways they can work together. It is best to visit the prem- ises as it will give the GDP a feel of how they work and the GDP can see for themselves where their patients will be going to for their treatment. Many referral practices also
have open days and it would be very useful for the GDP and their team to attend one of these open days. This is also an opportunity for you to meet the specialists. Referral of patients to a
referral centre should be com- plementary to a GDP’s existing services. By working effectively together, everyone will benefit. By referring cases that are
beyond the scope of the GDP, it will also reduce the risk of legal claims in negligence and difficulties with the General Dental Council.
® For further details about the services provided at the Scottish Centre for Excellence in Dentistry, visit
www.scottishdentistry.com If you would like to request a referral pack or visit the centre, please contact Heather McCaffery on 0141 427 4530 or email
pgc@scottishdentistry.com
Scottish Dental magazine 53
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