p38-39 letters mar20 18/3/09 11:20 Page 39
ttglive.com
letters
In last week’s TTG we reported on how travel agents were Agents thank Cosmos for
“letting down disabled customers”. Our coverage attracted
Grenada and Tobago event
letters and comments on TTG’s website. Here we round up the
I just wanted to say a huge thank you to
everyone at the Grenada and Tobago event.
best viewpoints. Full comments can be found at ttglive.com
It looked like a big success – well it was for
me anyway, winning a fam trip to Grenada!
Lack of disabled travel For accessible services in Spanish cruise Thank you again for the invite (and a few of
awareness is nothing new ports, go to disabledaccessibletravel.com. the rum punches), and I look forward to any
This story is not unfamiliar to us at Tourism And for a wider perspective for Europe in future events you may be doing.
for All. A number of years ago we undertook general visit the European Network for Accessi- Gina Webb
a similar exercise with Which? Holiday ble Tourism, which is supported by Fundacion travel sales consultant, Thomas Cook, Ruislip
magazine. Once, a major Spanish charitable organisation
It is interesting to note it is still difficult to for the disabled, at accessibletourism.org. Thanks for a very enjoyable afternoon.
book a holiday abroad for disabled people. Unfortunately, I was not one of your many
With that in mind we have a website that Alan Broadbent winners – I will have to ask Cathie O’Dea
might be helpful to your readers, as it contains managing director, (who won seven nights at LaSource) what her
not only operators that can help, but also Disabled Accessible Travel secret is!
advice for those providing services to disabled Chrissy Mackenzie-Cooper
people. The site is at tourismforall.org.uk. The travel industry is scared ATP Select
Please do visit for some useful, and free, that it could be sued
information. Most agents and operators are not properly Thanks for everything, still getting over the
helping and dealing with clients with shock of winning a fam trip to Tobago. It was a
Brian Seaman via ttglive.com disabilities because everyone is scared they lovely event.
consultant, Tourism for All could be sued. Simone Claxton
This is a great shame, which few companies will Future Travel, Sheffield
Spain sets an example openly admit, and is a large problem in the UK.
for accessible travel Fantastic event, lovely venue, and it was one
In response to your Spain myth-busting article, Nick Cooper via ttglive.com of the best!
and disabled travel coverage, it is important to director, Villa Plus Brian
note that Spain is at the forefront of making The World of Travel
tourism accessible for all. Our checklist covers it all
Barcelona is a shining example with its net- for disabled travellers ■ Pictures from Grenada/Tobago event, p45
work of 100% accessible buses, 52 accessible Enable Holidays was born out of a need to
rear-ramped taxis, continuous upgrading of the provide information for disabled travellers.
TMB integrated transport system (lifts to metro Our checklist covers everything from door
What do you think?
platforms), including the wheelchair-friendly widths, bed heights and ramp gradients to
Tram system and improvements where possible detail about floor surfaces, the number of The deadline for letters is 10am on Tuesday.
to key sites to permit access in particular to steps and the availability of special equipment. We need your name, job title and company
wheelchair users. To make it easier for holidaymakers to address. These will be withheld on request.
The range of hotels with adapted rooms at identify the most suitable holidays for their Priority is given to letters sent exclusively
four and five-star level is on the increase and specific requirements, each property is graded to TTG. Please limit letters to 250 words
there are even hotel pools with hoists for by a fully qualified Enable auditor according to maximum. We reserve the right to edit.
increased accessibility for guests. its accessibility. Email: ttgletters@ttglive.com
For information on accessibility in Spain, Fax: 020 7921 8033
visit polibea.com/turismo, while for details Lynne Kirby via ttglive.com Blog: Or why not have your say online?
about accessible hotels in Barcelona, look at managing director, Write a blog at yourspace-ttglive.com
accessiblebarcelona.com. Enable Holidays
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