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Contents April 2013


News 2 This month


4 News 10 Transit news


Britain 18 Network Rail seeks capacity uplift CEO David Higgins on the challenges facing NR


24 Scotland’s railways plan for growth Investment set to boost capacity


32 Britain takes HS2 project to the next stage Extending high-speed to Northern England


Operations management 35 Planning beats disruption Helping NTV to achieve high punctuality


38 Giving timetables a reliability Lift Optimising timetable planning to reduce delays


Passenger info 40 Real-time revolution


Improving passenger relations through social media


45 A new age of communication New technologies to aid passenger experience


Contact us


Editorial Offices Post


Tel Fax


46 Killigrew Street, Falmouth Cornwall TR11 3PP, UK +44 1326 313945 +44 1326 211576


Web www.railjournal.com


Editor-in-Chief David Briginshaw db@railjournal.co.uk Associate Editor Keith Barrow Features Editor Kevin Smith Senior Designer Fiona Browning


kb@railjournal.co.uk ks@railjournal.co.uk fb@railjournal.co.uk


Production Assistant Sue Morant sm@railjournal.co.uk


International Area Sales Manager Steve Barnes Tel +44 1444 416375 sb@railjournal.co.uk


International Area Sales Manager Louise Cooper Tel +44 1444 416917 lc@railjournal.co.uk


International Railway Journal (Print ISSN 2161-7376, Digital ISSN 2161-7368), is published monthly by Simmons-Boardman Publishing Corp, 55 Broad Street, 26th Fl, New York, NY 10004-2580, USA. Printed in Great Britain by Buxton Press and distributed in the USA by Mail Right International, 1637 Stelton Road B4, Piscataway, NJ 08854, USA. Periodicals postage paid at Piscataway, NJ and additional mailing offices. COPYRIGHT © Simmons-Boardman Publishing Corporation 2013. All rights reserved. Contents may not be reproduced without permission. For reprint information please contact Editor-in-Chief. For subscriptions & address changes, please call +1 402 346-4740, Fax +1 402 346-3670, Email circulation@sbpub.com or write to: International Railway Journal, Simmons- Boardman Publishing Corp, PO Box 10, Omaha, NE 68101-0010, USA. POSTMASTER: Send address changes to International Railway Journal, PO Box 10, Omaha, NE 68101-0010, USA.


IRJ April 2013 1


Advertising Sales Offices Post


Tel Fax


Suite N2 The Priory, Syresham Gardens Haywards Heath, West Sussex RH16 3LB, UK +44 1444 416368 +44 1444 458185


Also in this issue 49 Rendezvous


51 Full contact list 51 Advertisers index 52 The last word


Front cover A Glasgow - Edinburgh service calls at Falkirk High. This line


will be electrified by 2016. Photo: Keith Barrow


Changing market Shake-up poses challenges for Germany’s railways


Word on the Tweet


Getting the message out with social media


IRJ Down to


International Railway Journal


Turning the tables Researchers develop robust timetabling


April 2013 I Volume 53 Issue 4 www.railjournal.com


page 18 Volume 53 issue 4


14 Financial news 16 News analysis


Scotland’s electrifying plan for growth the wire

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