p8 p3 Contents
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12 14 16
Introduction by Gerard van Kaathoven - CEO
Claims Trends 2012 by Mark Wyatt - Director, Risk, Information & Claims
Insolvency League Top 50 by Kris Macauley - Head of Risk Information
A Multinational Solution by Katie Lawson - Director, Sales & Marketing, World Agency
Credit Culture and Collections in the US by Phil Mercer - Head of Collections
Euler Hermes Simplicity by Lukas Neckermann - Commercial Director
Guaranteed Solutions in Difficult Times by David Weale - Manager, Bonding
Direct Packaging Solutions A CAP Europe case study
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