SHAKE UP GIFT GIVING WITH THE ELVIS GIFT CARD ORDERING INFORMATION
ORDERING BY PHONE Call 1-888-ELVIS ROCKS (1-888-358-4776), toll-free, see side for hours of operation. Our trained staff can answer your questions and help you with your shopping.
ORDERING ONLINE Visit our website at
http://www.ShopElvis.com
DELIVERY TO MILITARY APO/FPO
All orders with a PO Box or military shipping address must ship via US mail. For an APO/FPO address, please allow 10-14 business days for delivery.
RETURN POLICY ShopElvis®
will accept any unwashed/
unworn merchandise items for return or exchange within 30 days of purchase (within 45 days of purchase for shipments outside of the United States). ShopElvis® will not accept for return or exchange any packaged non-wearables, including CDs, cassettes, DVDs, or videos once opened. There are no refunds, returns or exchanges for digital downloads or hotel/ festival packages; all sales are fi nal.
REFUNDS
Shipping and handling charges are non-refundable except in the case of a manufacturer’s defect. All refunds will be credited to the original payment source. If the original payment source is unavailable, we reserve the right to issue an electronic gift certifi cate or issue a refund check to be mailed to the billing address provided on the order.
MERCHANDISE THAT EXCEEDS $100.00 For any returned merchandise valued in excess of $100.00 you must send the merchandise using a traceable and insured ship method. All other items can be sent by a method of your choice.
MY RETURN IS LOST IN THE MAIL? We cannot issue refunds for items not received by our returns department. We recommend that you use a traceable ship method to ensure successful delivery.
WHO PAYS FOR POSTAGE? Postage for returns/exchanges is paid by you. If you are returning damaged or defective merchandise, we will pay the cost of return shipping only if you use the postage pre-paid return label on the return/exchange form. For all other returns/exchanges, if you use the pre- paid postage label we will deduct the cost of return shipping from the amount of your refund. The cost deducted will be $4.95 for the fi rst item and $1.50 for each additional item. If we determine at our sole discretion that the merchandise you return is not eligible for return or exchange, you authorize us to charge the return shipping charges to your original payment source.
SEND RETURNS/EXCHANGES TO: Returns Department 5400 Three Notched Road Crozet, VA 22932-3105
CALL TOLL FREE 1-888-ELVIS ROCKS (1-888-358-4776)
Monday - Thursday 9 AM - Midnight EST Friday 9 AM to 8 PM EST
MAIL
Mail your order with check (made out to: Elvis Catalog),
money order, or credit card details. ELVIS CATALOG
5391 Three Notched Road Crozet, VA 22932
CAN ALSO SHOP THE UK STORE
for cheaper shipping & faster service Orders can be placed using either British Pounds or Euros.
http://www.shopelvis.co.uk/
SHOPELVIS UK PHONE ORDERS +44 (0) 207 613 3555 Monday - Friday 9 AM - 6 PM GMT
EUROPEAN CUSTOMERS
TO ORDER FROM THE OFFICIAL ELVIS PRESLEY® SHOP ONLINE
CATALOG
www.ShopElvis.com/Catalog Pay by credit card
Why Aren’t YOU an Elvis Insider?
With exciting new improvements to the Elvis Insiders online community there has never been a better time to join! Now offering FREE memberships, Insiders can connect with more fans from around the world about all things Elvis.
BENEFITS, SPECIAL ACCESS & UNIQUE ARTIFACTS THE ELVIS GIFT CARD
While free memberships are available, Basic and Plus paid memberships offer much more. These memberships offer the added benefits such as 10% discounts on
ShopElvis.com, at Graceland, Heartbreak Hotel and on items in this catalog. You also receive exclusive access to news, updates, event ticket presales and unique artifacts.
SHAKE UP GIFT GIVING WITH
For more information on how to join the Elvis Insiders, go to
ElvisInsiders.com or call 866-372-2582.
©EPE, Reg. U.S. Pat. & Tm. Off.
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16