“Chunking” improves memory “Love the Smile Mirrors”
We love the product. A nice size for a desk. Very cute. We will be handing them out as a gift on customer service week. Review by Gloria, Houston TX
A Spread your smile with a look in the mirror
trainers exclusive
B
Whether talking face-to-face or over the phone, you always know when someone's smiling. And what a difference it makes!
trainers exclusive
C NEW!
their voice. Karen Leland and Keith Bailey, authors of Customer Service for Dummies say, “The reason [a smile works] is not psychological, but physiological. When you smile, the soft palate at the back of your mouth raises and makes… your voice sound friendly warm and receptive.”
Mirrors are backed with a gentle adhesive so that it can be mounted and removed from computer or wall.
D
trainers exclusive
Smile Mirrors A. #CSMIR Smile Mirror, 2.5" H x 6" W, 10/set B. #CSMMR Mini Smile Mirror, 2.25" diam., 10/set
$31.95 $18.95
Improve retention and reinforce learning
trainers exclusive
E
trainers exclusive
Ask each student to record the most useful and inspiring points they acquired in your class onto their very own foam stress toy. When the course is over, it’s theirs to keep as a reminder of what they learned. (Use pen or marker).
C. Reminder Hands, 4.5" H D. Bright Idea Lightbulb, 4" H #GAGFH25 set of 25 #GAGFH10 set of 10
$56.00 $24.00
trainers exclusive
NEW! Write down key points and “puzzle over them”
Memory Blocks help people remember important information because they use so many parts of the brain:
NEW!
trainers exclusive
Includes 24 flat, foam sheets to build 3" blocks. (Use pen or marker). F
trainers exclusive
Memory Blocks (24 per set) E. #GAGFMBP $48.50
Draw out learning points and discuss next steps
trainers exclusive
Take time to debrief your learning event and help participants identify and follow through on key learning points. Your focused review helps learners think about ways they can implement the learning so they don’t forget.
trainers exclusive
Start/Stop/Continue/Change F. #GAGFSS Each ~3" W $15.96
26
We live and breathe customer satisfaction! NEW!
#GAGFL25 set of 25 #GAGFL10 set of 10
$79.00 $33.95
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