LIFECYCLE MANAGEMENT CASE STUDY
A Partner in Care
How One Hospital Leveraged a Clinical Device Assessment to Move Closer to Meaningful Use
This case study is brought to you by PC Connection, Inc., parent of the PC Connection family of companies, a collection of best-in-class information technology (IT) solutions providers. Its subsidiaries include PC Connection Sales Corporation, GovConnection, and MoreDirect, which service small- and medium-sized businesses, healthcare, government, and enterprise markets.
Mee Memorial Hospital has been a vital partner in the health and well-being of the residents of Southern Monterey County, CA since 1962. They are a 119-bed hospital with a mission to provide the best in-patient, out-patient, and emergency services in Southern Monterey County. As a non-profi t, unaffi liated hospital, Mee Memorial is able to invest in talent and technology to ensure patients receive quality personal care. When Mee Memorial wanted to take advantage of federal funds to upgrade their digital systems and move towards meaningful use of electronic medical records, they turned to PC Connection—a company with the expertise and knowledge to help them meet their goals.
Relying on the Experts
Nick Alatorre, Systems Administrator and Analyst at Mee Memorial Hospital, wanted to take advantage of new technology and bring in medical carts and computing devices for their clinicians. Like many similar-sized hospitals, it was hard for Mee Memorial to get the help to determine which computing devices suited their needs and were compatible with current IT systems. “We were in the midst of upgrading our existing processes to electronic medical records. To do that we required new technology devices,” said Nick. “It was a brand new implementation for us, and we wanted to improve our processes,” he added.
Nick admits, “We had a lot of preconceptions about the devices we thought were necessary based on our own research and from talking to other local hospitals. We thought we needed carts and handhelds with certain features, and we were approaching this initiative from that mindset.” It wasn’t until Mee Memorial began working with PC Connection that Nick and his team considered taking a step back and participating in a formal device selection process.
Planning the Work
“PC Connection recommended that we take part in a workfl ow analysis and Clinical Device Assessment Service before making any decisions,” said Nick. “This was a new experience for us. Usually, when it comes to PCs and notebooks, we just make a decision on what will work from an IT standpoint. Originally we were taking that same approach with this venture.”
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