RECORDS,DOCUMENTS & DATA
Optimising patient care with cloud-based speech recognition
Anne Durand-Badel, international marketing manager at Nuance Healthcare, discusses a better way to manage data and overcome problems with document management.
A
s balancing acts go, the NHS has its work cut out. Not only must it make
efficiency savings of up to £20bn by 2013- 14, it also has to find a way to respond effectively to demands from patient groups to increase the quality of the patient care it provides. With those two opposing challenges, the NHS must feel like it has been burdened with resolving its own Mission: Impossible.
Making hospital documentation systems more accessible
The NHS can take some comfort from the role modern speech recognition technology is already playing in helping many trusts to achieve the seemingly impossible; to meet their QIPP challenge, cut costs and improve efficiency, without compromising patient care. Importantly, modern speech recognition technology helps hospitals overcome their struggle with the lack of usability in their documentation systems.
The only way for healthcare professionals to meet the requirements of work in a modern hospital environment and to achieve their QIPP objectives is to spend as little time as possible on capturing information and searching for data. Here, speech recognition has proven to contribute significantly to a streamlined documentation workflow, because it improves the accessibility and usability of hospital IT systems.
Benefit immediately from one click, cloud-based speech recognition
To help accelerate the benefits of speech recognition technology across even more trusts, and respond to the age of mobile documentation,
zeros – ‘zero weight, zero integration and zero deployment’ – to ease wide-scale adoption. This design principle ensures that it lowers the Total Cost of Ownership, and offers a simple one-click deployment. Before, integrating speech recognition functionality into a hospital information system took several weeks or even months. With the 360 | Development Platform, Nuance has managed to simplify and speed up this integration process enormously, so it can now be done in just a few days. It also offers the benefits of automatically controlled updates, and the security advantages inherent with a cloud- based architecture, to support European privacy and security requirements.
Real-time patient care, and reporting
The best way to save time spent on documentation while also improving accuracy is to capture the data directly at the point of care. That does not necessarily mean at the patient’s bedside, but the information should definitely be entered during or right after patient contact. The 360 | Development Platform provides the flexibility to do this, whether the medical professional is using an Android or iOS device.
Key elements underpinning the 360 | Development Platform
Nuance Healthcare
has introduced the 360 | Development Platform, a global, enterprise-wide clinical documentation services platform for developers who want to embed advanced speech functionalities into their clinical applications.
The 360 | Development Platform follows a design principle referred to as the three
Underpinning the 360 | Development Platform are a number of key components. These include the 360 | SpeechMagic SDK (software development kit). This is a robust, scalable SDK, set to deeply embed speech recognition workflow capabilities such as digital dictation, front-end speech recognition, backend speech recognition, workflow and transcription capabilities including the new Speech Analytics and Speech Accuracy Trainer in its latest Version 7. Meanwhile, the 360 | SpeechAnywhere
Services, is a new set of cloud- and network- based web services for secure speech capabilities, following the aforementioned design principles of zero weight on the client, zero deployment effort and zero integration effort on many platforms. 360 | SpeechAnywhere Services brings speech recognition to mobile healthcare IT computing, as well as traditional desktop and thin clients.
Nuance Healthcare has created a Nuance Healthcare Developer Program for all integrators who wish to implement and deploy the full potential of the 360 | Development Platform in their clinical workflow applications. They can simply register at
nuancehealthcaredeveloper.com and after approval by Nuance, start testing the platform.
Embracing the transformation
With the 360 | Development Platform, Nuance has provided one platform that’s easy to integrate, easy to deploy, secure, and capable of rapidly delivering ROI.
There are compelling reasons and irrefutable evidence that shows the deployment of speech technology is a critical component for helping trusts to find the optimum balance between reducing costs and delivering heightened levels of patient care. Mission: Impossible?
With Nuance’s extensive range of solutions for medical speech recognition, it is not anymore.
Anne Durand-Badel FOR MORE INFORMATION
T: 0208 734 3681 E:
anne.durand-badel@nuance.com
national health executive Mar/Apr 12 | 43
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