The consequences of any failure in business continuity can be disastrous in terms of customer service and satisfaction, reputation damage and financial cost.That makes continuity a strategic business issue, not a technical one, and involves all senior decision makers.


Major natural disasters such as floods, pandemics or civil unrest are becoming more frequent, increasing the risk to business. However, many business failures result from problems in the supply chain, product recalls, compliance issues or day-to-day incidents and small disruptions such as data corruption, computer viruses, network problems or workplace inaccessibility.


That’s why it pays to be prepared, with a business continuity solution that ensures the availability of critical services, processes and operations.


A business continuity solution aims to reduce risk and ensure continued financial and competitive success.


Major disasters


The financial consequences of major disasters are extremely high. Effective communication and collaboration through Telepresence and web conferencing are therefore essential to keep employees and stakeholders informed. By using global managed services and the cloud to deliver Unified Communication and collaboration tools, organizations can quickly scale levels of home working and virtual team meetings.


Business problems


A lack of governance, failure to meet industry standards or comply with regulatory compliance can impact your organization’s ability to continue trading, while product recalls or problems in the supply chain can cause severe disruption to production and customer relationships.


Organizations can reduce the risk to supply chain continuity by making use of global


communications to access a globally- distributed supply chain. IP networks and cloud services provide a flexible infrastructure to integrate new suppliers quickly and smoothly.


Data issues


The increasingly frequent and sophisticated threats from viruses and worms together with network problems, server failures and application outages can disrupt your operations with consequent impact on organizational efficiency, productivity and competitiveness.


The business continuity plan must include solutions to improve network security so that organizations can meet emerging security challenges while supporting mobility, consumerisation of IT and high levels of collaboration with customers, suppliers and partners.


Virtualisation makes IT resources less location dependent and allows a rapid, reliable, cost-effective recovery in the event of a disaster or attack.


Global challenges


Increasing globalization means that multinational organizations must enable the same levels of business continuity and network security across all territories.


That means managing business continuity on a global scale, with solutions that take account of local differences.


Global communication providers can offer back-up on a global scale, reducing the risk of business failure. With a global business continuity solution, your organization becomes less dependent on local facilities.


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