contents Special Sections

74 Meeting in Puerto Rico Presenting five top conference hotels—located in the only Caribbean destination in the BestCities Global Alliance Hunter R. Slaton and Julie Ritzer Ross

79 Gaming Destinations A rich crop of resort casinos with everything you need to put on productive—and entertaining—meetings 80 Talking Stick Resort 82 Foxwoods Resort Casino & MGM Grand at Foxwoods

84 Hard Rock Hotel & Casino Punta Cana

86 Seminole Hard Rock Hotel & Casino

88 Las Vegas Meetings by Caesars Entertainment

90 Las Vegas Hilton 92 Wyndham Nassau Resort & Crystal Palace Casino

94 Northern Quest Resort & Casino

Julie Ritzer Ross

95 Virginia Cities and venues offering more than just meeting space 96 Mason Inn Conference Center & Hotel

99 Norfolk 100 Virginia Beach Julie Ritzer Ross

Features

LEADING BY EXAMPLE Jeff Henderson: The Joy of Cooking 67 What do you do when you’re 24 years old and sent to federal prison for dealing drugs? If you’re Jeff Henderson, you learn to cook while you’re behind bars, and when you get out eight-and-a-half years later, you begin a second life as a fine-dining chef. And you dedicate your- self to giving back to the community from which you took so much. Christopher Durso

5_11

Departments People & Processes 16

Your Attendance-Marketing Silver Bullet

Dave Lutz, CMP Plenary 17

A CMP at SXSW Interactive.

Japan update. Pre Con: Omaha Products Show. Post Con:

67

Re:think 2011. Plus: Convene on Site; IACC’s Copper Skillet Competition; Personal Chef Conference; what U.S. air travelers think of flying.

Meeting Management: SMMP 30

Creating an Executive Summary

Jennifer W. Brown, CMP

Working Smarter 33 Digital Dilemmas

John S. Foster, Esq., CHME Giving Back 36

A Sustainable Brew Christopher Durso

Leading Learning 38 Generally Speaking Jeffrey Cufaude

Innovative Meetings 39 Profiting From Change Michelle Russell

Other Duties as Assigned 104 Duly Noted

Naz Sabripour

Also in This Issue Comments 8

Behind the Scenes 10 To the Point 12 PCMA Today 14 Advertiser Index 103

4

pcmaconvene May 2011

www.pcma.org