contents Special Section

71 Convention Connections Premier convention centers and hotels that jointly market their meeting and exhibit facilities 72 Austin CVB 74 Experience Columbus 76 Ocean Center Daytona Beach

78 Myrtle Beach 80 Nashville Music City Center

82 Pasadena CVB 84 Phoenix Convention Center

86 Sheraton Phoenix Downtown Hotel

88 ProvidenceWarwick CVB 90 Sheraton Puerto Rico Hotel

92 St. Louis CVC 94 San Jose Hotels Inc. 96 Scottish Exhibition + Conference Centre

98 Sheraton Centre Toronto Hotel

Julie Ritzer Ross

Scott Klososky 62 Technology and leadership expert: “An evolutionary change is, we’re now going to pass out the PowerPoints on a USB drive. A revolutionary change is, we’re going to engage the speakers in a completely different way.” Christopher Durso

Sheena Iyengar 66 Columbia Business School professor: “Choice has its limitations. One of the things that we fail to recognize is that to get the most out of choice, you have to be choosy about choosing.” Barbara Palmer

Features

CONVENING LEADERS FOLLOW-UP 61 Sitting down with two Masters Series speakers from PCMA 2011 Convening Leaders

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Departments Plenary 13

The flight that Twitter made. Pre Con: SXSW Trade Show. Post Con: RSNA 2010.

Plus: the great Minneapolis solar array; rise of the machines;

104 Convene on Site.

Leading Learning 20 WhyWe Can’t Think Differently

Jeffrey Cufaude

Urban Planner 24 Indianapolis

International Meetings: Asia Rising 26 The Lesson of

the Cherry Blossom Michelle Russell

Innovative Meetings 28 Attendees JustWant to Have Fun

Scott Cullather

Giving Back 30 Surplus Good Barbara Palmer

Other Duties as Assigned 104 Step Right Up GloryWade

Also in This Issue Behind the Scenes

Comments To the Point

PCMA Planner’s Notebook

PCMA Today

4 5 6

7 8

Advertiser Index 103

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pcmaconvene February 2011

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