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Adding Value for Members


By Lyn Nelson, CEO/Executive Director H


appy New Year, I hope that you and all of those


you care for have a healthy and prosperous 2012. A brief update on the


renovation project at Poppy Hills: We are still in the permit process which we anticipate will last another few months. Assuming we have a permit by spring or early summer we will con- tinue with the project that will commence in 2013. No disruption to the golf course is anticipated until a permit is obtained. So please plan on a couple of trips to play Poppy Hills this year, as it remains a great golf venue! 2011 was a year of plan- ning for the NCGA with many programs for 2012 that are specific to member value and the preservation of the reason to belong to the Association. We are com- mitted to ensuring you have many events to choose from, whether Member Outings or championships at great venues. We will launch an online tee time booking system on our members-


only area of ncga.org. This is in place to provide golf at great rates for members with support from a strong part- nership with the Northern California PGA Section. Our communications department has released a smart phone application for posting scores, looking up your index and other features to make your golf experiences more convenient and accessible from any- where you take your phone. Regrettably, we did have


a very unfortunate problem with the AT&T offer. An AT&T discount, with a signed contract in place, was announced in the last magazine. The program was rescinded by AT&T’s upper management claiming that the sales representative who executed the contract was not authorized to do so with the terms presented. We have worked very hard with AT&T in effort to have them stand by these terms with no success. We have asked them to please pro- vide an apology statement,


which they have agreed to do, but as of this date nothing has been received. This has been a very disap- pointing and frustrating situation, and our sincerest apologies for the inconve- nience this may have caused any of you. We are having success- ful talks with Verizon who will offer a very attractive discount program to NCGA members to replace the program we had established with the other carrier. This offer is still being put together and we are very appreciative of Verizon’s willingness to provide ben- efits to our members. Lastly, I would like to


take a moment to thank all of the volunteers of the NCGA. There are well over 300 who wear the NCGA logo when serving as course raters and tournament officials. These men and women stand at your service rain or shine to provide rulings, a spot for lost balls and a welcoming smile at registration with the intention of always making your golf experience better. Our volunteers provide hours of service throughout the year and pay for out- of-pocket costs to serve members. Thank you to all our “TOCRs” (Tournament Officials and Course Raters) for all you do to make the NCGA’s programs the most successful in the country; we absolutely could not do this without you.


8 / NCGA.ORG / WINTER 2012


NCGA GOLF


Editorial, Advertising & Business Office 3200 Lopez Road/P.O. Box NCGA Pebble Beach, CA 93953 831/625-4653 Fax: 831/625-0150 Internet Address: www.ncga.org E-mail: ncgainfo@ncga.org


Communications & Magazine Fax: 831/622-0560


Course Rating & Handicapping and Membership Fax: 831/622-0549


Rules & Competitions Fax: 831/622-0580


Poppy Hills Golf Course Golf Reservations: 831/625-2035 Fax: 831/626-5421


Administration: 831/625-1513 Golf Shop: 831/622-8239


Poppy Ridge Golf Course Golf Reservations: 925/456-8202 Fax: 925/455-2020


Administration: 925/447-6779 Golf Shop: 925/456-8202


Editor and Publisher Hilary Heieck


Assistant Editor Scott Seward


Editor Katie Stoeckle


Art Direction & Production Great Graphics, Laurie Lee


2012 Publication Dates Spring edition ...................April 27 Summer edition .................July 23 Fall edition ............... October 15


Photos in the magazine: Hilary Heieck, Scott Seward. Cover photo: Scott Seward. Some photos supplied by fea- tured golf courses and credited when necessary. For rates and space information for the above publi- cation, please contact the NCGA office (831/625-4653) or Western United States—Tom Black, 301 East Ocean Blvd., Suite 300, Long Beach, CA. 90802 (562/590-5143). NCGA Golf Magazine (ISSN-1524-4385) is published quarterly by the Northern California Golf Association, 3200 Lopez Road, Pebble Beach, 93953. All rights reserved, including right of reproduction in whole or in part in any form. Members pay an annual sub- scription fee of $1. Printed in U.S.A. Please send change of address notice on Member Change form (available at your club). Periodical postage paid at Pebble Beach, CA and additional mailing offices. Advertising contained herein does not constitute endorse- ment by the Northern California Golf Association. POSTMASTER: Send ad- dress changes to NCGA Golf Maga- zine, P. O. Box NCGA, Pebble Beach, CA. 93953-1157.


PHOTO: JOANN DOST


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