“ Communication has to be made as personal as possible. We believe in one-to-one communication because you often achieve better results than with a generic message to a group of people.”
me,” he says. “My colleagues are exceptional and it is through them that I know that I can do a good job.”
“You don’t succeed as a broker unless you care; the broking world is a
team world—if you don’t like being part of a team, then don’t be a broker,” he says. “And as a team, if you are not empowering results for your clients then you are not going to be successful as a company; it’s as simple as that.”
This company culture represents the roots of the company’s future success as he sees Aon Benfield continuing to grow both its geographic presence and the scope of what it offers. He acknowledges that the broker’s own growth is intrinsically linked to that of the wider reinsurance markets but believes investments the company has previously made will continue to bear fruit.
“We are a global firm and it is important for us to have comprehensive
resources in all territories and business lines,” he says. “Nevertheless, given the investments we have made in Asia Pacific, we are extremely hopeful of continued progress in that particular area.
“We also see growth in some specialist lines, such as retro, energy
and agriculture, along with life reinsurance, where we’ve made some substantial hires and investments during the last two years.
“The intermediary’s presence in life business has historically been lower
than in non-life, except in France where we have significant presence in the life arena. We see our life expertise broadening to other areas of the world, and what you will always see from Aon Benfield is a zealous desire to continue to innovate,” he says.
November 2011 | INTELLIGENT INSURER | 21
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