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Last year’s highlights

The General Election last year and the tough economic situation produced a climate of uncertainty for the health service – but our staff did not stand still. Through sustained hard work and willingness to innovate, they maintained and improved their already high standards of patient care.

• We met the national 18-week waiting time targets for treating patients referred by GPs. We have now met or exceeded these targets for the past three years running.

• We again achieved national targets for cancer waiting times: the two-week rule to get a first appointment for suspected cancer, and the 31-day and 62-day targets for diagnosis and treatment.

• We exceeded national targets for seeing and treating patients arriving at the emergency department within four hours.

• We met a new and stricter Department of Health target for C. difficile infections – and we recorded no MRSA cases at all.

• In May 2010 the Care Quality Commission published the results of its latest national inpatient survey. No fewer than 90 per cent of our patients described their care as good, very good or excellent. Satisfaction levels for our standards of cleanliness and privacy were even higher.

• Our cardiology team won a finalist place in the Health Service Journal and Nursing Times 2011 National Patient Safety Awards, for its work on managing acute chest pain in the medical admission unit.

• Our neonatal team came second in the acute care category for the NHS South Central Health and Social Care Awards 2010.

• Our Prudence Project continued to maintain service quality while achieving significant reductions in running costs. It was a finalist in the Efficiency Initiative of the Year category in the 2010 Health Service Journal awards.

• We generated a surplus of £2 million – 26 per cent above our plan – which will be reinvested for the benefit of patients.


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