NOVA WIN AWARD FOR OUTSTANDING SUPPORT SERVICE
IT SEEMS there are few areas of life today that do not rely on computers for almost every function.
For schools, charities, and the arts to businesses, both large and small, government departments and major corporations, having a solid, reliable IT system is essential. Yet few IT specialists offer a complete, all-round service.
Nova IT Solutions based in Kent is run by Heather and Roland Nowak, offering seven day a week comprehensive computer care and system support to clients ranging from one-person businesses to large schools, charities and organisations in Kent, London and the South East. Hardware can be delivered to clients’ premises on a next-business-day delivery slot. Using remote desktop access anytime, anywhere, together with cloud computing helps place any company at the cutting edge of the latest advances in IT support. Yet no matter how big or small the client, all customers receive the same level of the highest quality service. Nova won an award for Outstanding IT Support in 2010 and also picked up the Best Business award in 2009. The company has just passed their stage one ISO 9001 and
2010 helped Nova IT Solutions make the decision to change to MFW in Sittingbourne,” said Heather. “Clair is friendly, understood the company background and targets, and listened to accounting problems, answering small queries, before offering good advice on the best way of moving the company forward towards future goals.
CLIENT
ISO 14001 with BSI and hope to pass the stage two in February. Nova IT Solutions genuinely aims to encourage projects within the community supporting the Kent Wildlife Trust and Bat Conservation Trust and sponsoring local cricket and riding clubs as well as British Eventing Chilham Castle Horse Trials.
“Meeting Clair Rayner early in “At the time PROFILE
the company still used Quickbooks accounting software, but
after talking to Clair moved to SAGE and integrating ACT database to introduce a ticketing system for clients. This change of procedure impressed the BSI auditor and helped meet the strict ISO standards required.” Bookkeeping is carried out
remotely which minimizes any interruption to the working day, and queries are emailed across with documents scanned and
QUIZ TIME
ALREADY teams are coming forward for our charity quiz night on October 6 at the Wyvern Hall in Sittingbourne.Why not join us? Tables of up to eight will be welcomed, each table costing £80. If you would like to make up a table please contact Sue Curling at:
sue.curling@
mfw.co.uk Each table will be provided with ploughman’s
supper, soft drinks and wine. It’s all in aid of the Kent Air Ambulance.
electronically faxed back in PDF format. “Clair’s help and professional guidance during informal meetings has led to a dramatic increase in turnover and profi t with investment in rebranding and marketing the company, increasing the existing customer base and international trading,” said Roland. ‘We feel confi dent in the way that MFW handles our accounts and offers advice on fi nancial issues. This has helped us build a good relationship with our bank manager at NatWest and change our business plan to refl ect our future targets. “We feel we made the right choice in selecting MFW as our accountants, and have no hesitation in recommending Clair to anyone who asks ‘Do you know a good accountant?’” For more information on how Nova can help you, contact Heather & Roland on 0800 019 4525.
Heather and Roland Nowak with the award trophies
CLAIR’S GIFT OF AN EXAM
SITTINGBOURNE Partner Clair Rayner has had a special interest in acting for charities for a number of years and has a growing number of charitable organisations among her clients. She has recently proved her expertise in this area by passing the Diploma in Charity Accounting and is now eligible to use the designatory letters DChA after her name.
‘’ Good
advice on the best way forward for the
company Business Matters 7
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