MOTIVATION MOJO Once you have your goals, now you need to stay motivated, and the best way to motivate people around you is to set up performance measurements. There are three keys to measuring performance:
• Whoever does the measurements gets smarter.
• What gets measured, gets done.
• If it can’t be measured, it won’t be done well.
ATTITUDE OF GRATITUDE Communicating Through Conflict
“I’ve greatly enjoyed puting the tech- niques learned in ‘Communicating Through Conflict’ to use in my daily interactions with customers, project staff, and my kids. Whether you are a project manager or a parent, it’s the most valu- able piece of knowledge in the world, to understand how to deal with difficult people in difficult situations. These lessons really do give you the skills you need to turn bad situations into produc- tive ones. And the advantage of an online offering means nobody has to struggle without me for long periods of time. Thanks, Cheetah!”
- C. M.
PROJECT MANAGEMENT
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