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»Contents
3 THOUGHT LEADER
Time to get serious about governance
Capita Registrars CEO Charles
Cryer says this will be the year of governance
4-5 UPFRONT
News from Capita Registrars
From bangers to boiler rooms – all the latest news and the chance to win a £100 M&S voucher
6-7 MARKET OVERVIEW
Reduced visibility: Proceed with caution
Michael Kempe’s view of what’s happening in the market – and what it means for you
8-10 FROM WHERE I SIT
Life in a post-crisis landscape
Kevin Eddy talks us through the issues that company secretaries have on their minds
11-13 NEWS ANALYSIS
Six of one, half a dozen of another?
An election is imminent and the outcome is uncertain – but will it matter who wins?
14-15 CASE STUDY
Best in class
When Panmure Gordon & Co
went looking for a new analyst, Capita IR Services came out on top
16-19 THE INTERVIEW
What now for the City?
Alderman Nick Anstee,
the Lord Mayor of London, tells
Registration Matterswhat the future holds for the City
20-23 THE BIG DEBATE
Has the dividend cheque had its day?
Vodafone have made the first move but will the rest of the market follow their lead?
24-25 MASTERCLASS
Role of non-execs in the spotlight
Martin Webster of Pinsent Masons gives us his expert opinion
26 SERVICE UPDATE
Getting to grips with global payments
Travelex and Capita Registrars are working hand in hand to provide a world-class payments solution
SPRING 2010
Lord Mayor of London, Pages 16-19
You need to bear in mind that you are in a global industry, with global talent that is
capable of moving at will to different jurisdictions – and they’re in it for the money
27 SERVICE UPDATE
Clear lines of communication
Our Operations Team is focused on maintaining its high standards
28-29 IN THE MEDIA
“Wake up! You need to be able to deal with the media.”
The BBC’s Andy Verity challenges business to engage with the media and tell their side of the story
30 SHARE PLANS
Putting plans through their paces
David Kilmartin’s share plan ‘health checks’ are keeping customers fighting fit
31 LESSONS LEARNED
A classical education
Susan Henderson reveals the key lessons that have helped her career
Published on behalf of Capita Registrars by Brass Tacks Media Ltd enquiries@ brasstacksmedia.co.uk Publisher: Kim Conchie Editor: Alex Beatty Design: Gavin Munro
14-15 24-25
8 -10
CONTACT
If you have any comments or enquiries about
Registration Matters,
please contact:
Sheetal Tailor
+44 (0)20 7954 9570 stailor@ capitaregistrars.com
Capita Registrars
Ibex House 42-47 Minories London EC3N 1DX
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