Contents
January/February 2010
COVER STORY
Government Continuity
Paul Kirvan explains how emergency
communications are an essential
component of BCM plans
GETTING YOUR HOUSE IN ORDER
29
Hilary Estall walks us through the many pitfalls which organisations experience when seeking certifi cation ce UK provides the public sector with exclusive use of fully
PAGE 13
Community Resilien
and provides advice on avoiding these
functional and secure emergency empty office space at 1 hour availability 24/7
Continuity
on a 1:1 ratio in compliance with CCA (1) (c) for Workplace Recovery. Premises are
Business Continuity Institute
10 Southview Park
provided on a pay-as-you-use basis with no standby retainers or set-up fees.
Marsack Street
Caversham
Berkshire RG4 5AF
United Kingdom This is the safest, most secure and lowest cost option for government.
Continuity is the magazine of the Business Continuity Institute and
is published six times a year.
Editor: Nigel Allen
There are 8,000+ empty offices over 10,000 sq ft across the UK in early 2009 and
Tel: +44 (0) 118 947 8215
27 32 34
Email:
Nigel.allen@thebci.org
many of the owners are willing for them to be used by the public sector in a
Advertising Sales: Ian Clarke and Geoff Howard disaster on a pay-when-you-use basis.
Tel: +44 (0) 161 743 3551
Email:
ian.clarke@thebci.org
01 Editor’s note 20 Co-ordination 32 Hide! The auditors are
These buildings are a wasted asset and on average can remain vacant for 24.4 months.
Art Director: Ciara Cannon
& Chair’s column in a crisis coming
Consulting Editor: David Honour
Approximately 80% of commercial property is controlled by just 50 companies.
In the aftermath of the Tim Wright explains why all
Continuity is printed by Headley Brothers Ltd, Ashford,
04 News
Haiti earthquake, Nigel BCM professionals should
Kent, UK and is published by the Business Continuity Institute.
Allen explores the disaster embrace the auditing process
As part of their Corporate Social Responsibility owners are willing to commit their
BCI Chair: Angela Robinson FBCI
management capabilities within with open arms rather than buildings to be used for 30 days rent-free subject to all utilities, damage, clean up etc
BCI Vice-Chair: James Royds FBCI
08 Industry Q&A
the EU and assesses its ability to seeking to avoid it
being paid for and thereafter for a further 30 days at a pre-agreed fixed rent.
BCI Secretariat
Jim Burtles discusses his career respond to catastrophic events
Telephone +44 (0) 118 947 8215 or contact:
in BCM, the evolution of the both within and outside of its
34 Joined-up thinking
Most emergency uses will be less than 30 days. It costs the companies nothing to do
Executive Director: Lorraine Darke
Business Continuity Institute boundaries
Martin Fenlon highlights the
Email:
Lorraine.darke@thebci.org and talks of his hopes for
value of achieving the strategic
this, so they can offer their sites pay-as-you-use. They do seek recognition of their
Technical Director: Lyndon Bird FBCI
the development of business
24 ICT resilience in the EU
integration of BCM activities
community spirit in doing so.
Email:
Lyndon.bird@thebci.org
continuity
Fabio Bisogni, Simona Cavallini between different stakeholders
Administration Manager: Jan Gilbert and Cristiano Proietti detail both within and outside of your
How it works:
Email:
Jan.gilbert@thebci.org
11 BCM Bureau
a new tool set up to enable business
Events Manager: Lucy Burns “Will we ever see a director of simulations of the impact of
r : P V U F M M V T B Q Q S P Y J N B U F M Z X I F S F Z P V X P V M E M J L F U P I B W F F N F S H F O D Z P � D F
Email:
Lucy.burns@thebci.org
BCM at a permanent seat on country-wide and Europe-wide
36 Making yourself heard
Events Administrator: Kirsten Read the board of directors?” critical infrastructure ICT failure
space, ideally by radius from a central point
Email:
Kirsten.read@thebci.org
Continuity speaks to
Hugh Leighton about the skills
r 8 F T I P X Z P V U I F F N Q U Z P � D F T B W B J M B C M F P O U I F P Q F O N B S L F U
Campaigns Manager: Lee Glendon
13 Message received and 27 A new dawn or a step
required for effective BCM
Email:
Lee.glendon@thebci.org
understood too far? reporting and discusses the value r : P V U F M M V T X I J D I Q S F N J T F T Z P V Q S F G F S G S P N U I P T F B W B J M B C M F
Partnership Account Manager: Simon Piatt
Email:
Simon.piatt@thebci.org
Paul Kirvan explains how As we enter a new decade,
of speaking in a language senior
emergency communications are Lyndon Bird considers what
management can understand
r 8 F O F H P U J B U F X J U I U I F Q S P Q F S U Z D P N Q B O Z D P O D F S O F E B O E T F F L U P T F D V S F B O
Membership Offi cer: Helen Simm
an essential component of BCM might lie in store for the
Email:
Helen.simm@thebci.org
exclusive legal option to occupy the property in the event of an emergency
plans and reviews the wireless development of business
38 BCI News
Accounts: Adrian Johns
technologies currently available continuity r 8 F D P O � S N U P Z P V U I F T J U F T M F H B M M Z P Q U J P O F E B O E N B L F U I F J S L F Z D P E F
Email:
Adrian.johns@thebci.org
to ensure you stay in contact in
Technical Consultant: David Lloyd
40 Soap Box access numbers available to authorised individuals 24/7 by secure on-line
a crisis
Tel: +44 (0) 1306 883986
29 Getting your house in
What can you really learn
extranet, by phone and in confidential hard copy
Email:
David.lloyd@thebci.org order
from desktop rehearsals?
18 Getting the message
The views expressed in Continuity are not necessarily those of the
Hilary Estall walks us through
r * O B O F N F S H F O D Z Z P V V T F U I F B D D F T T L F Z D P E F U P P Q F O U I F N P T U T V J U B C M F
Business Continuity Institute.
across
the many pitfalls which
building of your choice
All efforts have been taken to ensure the accuracy of the
Helen Molyneux explores organisations experience
information published in Continuity. However, the publisher
the discipline of risk when seeking certifi cation and
accepts no responsibility for any inaccuracies or error and communication and outlines provides advice on avoiding
omissions in the information produced in this publication.
her model for improving our these
Discover a safer solution...
© Business Continuity Institute. No information contained in ability to communicate in an
this publication may be used or reproduced without the prior
emergency
permission of the Business Continuity Institute.
www.communityresilience.cc
For more information contact Stephen Graham Tel 0845 465 2004 Fax 0845 465 2005 Email
Stephen.Graham@communityresilience.cc
Head Office 16th Floor Portland House Bressenden Place London SW1E 5RS Enquiries Office Raglan House St Peters Street Maidstone Kent ME16 0ST
2 CONTINUITY January/February 2010
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