Communication
Business Messaging
and Communication
Vocal’s industry experience and our
award-winning iModus system allows our
1500 clients to successfully tackle issues of
business continuity, emergency planning and
corporate communication.
Message
Don’t just take our word for it though, try this special iModus
received and
package for a month at no charge and use it to communicate
to your employees, stakeholders or groups of your choice
through SMS, email, voice message and our unique PrefMail understood
service. A package worth £2,000 is yours to experience with
unlimited usage, completely free for a month.
Paul Kirvan explains how emergency 
communications are an essential component of BCM 
plans and reviews the wireless technologies currently 
available to ensure you stay in contact in a crisis
D
evelopments in personal wireless communications protected – voice, data or internet access, for example – this will
have been particularly signifi cant. We regularly see determine which wireless technology is appropriate.
advertisements for mobile phones, hand-held devices
such as BlackBerrys, and advanced devices like iPhones and the Infrared communications
new Googlephones. But the advertisements only focus on the fun Whenever you use a remote control to change television channels
aspects of the technology. Using these and other wireless products or to open a garage door, you are using infrared technology.
and services can help you execute your emergency plans faster and Infrared is not radio; it is invisible light. The technology is
The first 50 companies that contact Vocal and quote more effi ciently than without them – provided you design their use inexpensive, does not require licensing, and infrared equipment
intelligently. supports a variety of interfaces including T1/E1 and Ethernet.
‘Continuity Magazine’ will be awarded an exclusive free
But wireless technology is much more than mobile phones, Infrared is line-of-sight technology. One end must be physically
trial that will allow you to test the unique functionality and
iPhones and BlackBerrys. The technology continues to mature, and visible to the other end of the link. As the technology is light and
today numerous systems and technologies are available that make not radio, infrared can be affected by fog, rain, snow, birds, and
specialised modules that iModus has to offer, as well as wireless a reliable solution for emergency backup and response. just about anything that will interfere with the passage of light.
Aside from the above limitations, infrared is popular and devices
including our corporate level customer support package.
Wireless technologies can easily be mounted in a building. Infrared does not have any
Before examining cellular services and related systems, let’s begin special operational requirements, such as power, and transmitter/
by examining well-established wireless technologies and how they receivers can send signals through windows. It can be a cost-
Call 0800 035 0081 to secure your trial can be used in emergency situations. Land-based voice and data effective technology for sending signals short distances, such as
or email us at sales@vocal.co.uk
communications are present in virtually all businesses. But what across the street or among buildings in a campus. Just make sure
happens if these networks are compromised or destroyed? the two end points have a clear line of sight.
Wireless technologies that provide network infrastructure
diversity and disaster recovery include the following: Microwave communications
e
• Infrared Like the point-to-point, line-of sight technology of infrared,
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• Microwave microwave has enjoyed popularity for many years. By contrast,
• Unlicenced point-to-multipoint systems however, a licence is needed to operate a microwave system.
• Satellite One concern associated with microwave is the lack of available
S
H
O
RTLIST
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Each technology is well-established, with available bandwidth frequencies in major cities. For example, in New York City,
and extensive equipment options. Depending on what needs to be microwave is used extensively for high-speed communications
Terms and Conditions
©istockphoto.com/lorrainedark
This one month free trial includes the iModus system, all start-up costs, 2 messaging groups, all
message usage and a corporate level customer support agreement. January/February 2010  Continuity  3
This agreement is also subject to Vocal’s terms and conditions and fair usage policy .
Cont Jan/Feb 2010_insides.indd 13 3/2/10 14:49:58
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